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Christine Seletaria

Customer Service Representative·Sutherland Global Services - Philippines

Philippines

Bachelor's degree, Elementary teacher

Work experience

Total years of experience: 0 years, 8 months

Customer Service Representative

August 2025 - March 2026

Sutherland Global Services - Philippines

Polangui, Philippines

August 2025 - March 2026

As Hotel Reservation CSR acts as the first point of contact for guests, handling inbound booking requests via phone. The core of the role involves matching guests with the right rooms, accurately entering data into reservation systems, upselling amenities, and resolving inquiries regarding hotel policies, rates, and availability to secure bookings and ensure a smooth check-in experience. I also handled modification and cancelation for guest.

Company industry:: Business Process Outsourcing (BPO)

Education

Bicol University

July 2023