Christophe Habkouk

As a Private Client Banker at Banque Libano Française, I provided personalized banking services to high-net-worth individuals and families, offering tailored solutions across trust, investment, and private banking products. My responsibilities included conducting in-depth financial needs assessments, ensuring compliance with regulatory standards, and maintaining strong, long-term client relationships. I collaborated with internal departments to deliver an integrated client experience, created compelling presentations to attract new clients, and consistently delivered high customer satisfaction. My role required strong problem-solving, attention to detail, and a commitment to service excellence, contributing to client retention and overall branch performance.

Azadea group - Bershka Le Mall Saida
19/2/2010 - 21/9/2013
Part time sales associates: - Customer service
- Team work
- Presenting products/influencing/persuading
- Satisfaction of customer's expectations

Part time cashier: - Handling the cash register systems and sales transactions.
- Recognizing security risks
- Ensuring accurate end of day closing
- Customer service
- Team work

Full time primary cashier (acting assistant manager): - Same duties of cashier
- Assigning tasks and duties to sales associates, cashiers
- Reporting any problems, suggesting solutions
- Ensuring an effective stock management, analyzing the performance of the shop, studying all performance and stock reports


OTHER SKILLS AND ADDITIONAL INFORMATION
Training sessions at the head office of Azadea Jneh: Topics: • Product knowledge
• Exceptional customer service


Training session at Management Mix
Topic: • Customer service excellence

Computer literacy: • Fluency in MS office