Consultant
Saba Healthcare Foundation
مجموع سنوات الخبرة :21 years, 6 أشهر
Facility Management Consultancy, specializing in hospitals and healthcare facilities.
Duties:
Providing professional and cost-effective facilities management and consultancy services by developing, maintaining and supporting all services which both assist and improve the primary activities of the client.
Business development.
Providing guidelines and protocols for FM Services (e.g. space management, fire and safety, preventive maintenance) according to international hygienic, architectural, health and safety standards.
Maintaining and supporting all services which both assist and improve the primary activities of the client.
Identifying opportunities for service improvements based on (internal) customer needs and arranging service level agreements (SLA’s).
Negotiating an auditing SLA’s on behalf of client.
Conducting Safety Audits of the existing Hospital buildings based on the American Joint Commission International Standards (JCI).
Identifying physical and technical areas which urgently require improvements in order to comply with the required standards, taking into account the regional resources available.
Providing operational advice and policy writing for improvements such as patient safety/security, hazardous/waste materials management.
Complete Project Management of the hospital renovation. This is divided into 4 phases, to ensure continuation of services.
The St Maarten Medical Center is a non-profit organization (Foundation) that manages and carries out all hospital functions serving the health needs of the Dutch Windward Islands in the Caribbean.
Reporting to the General Director.
Support Services Department consisting of - Maintenance, IT, Purchasing, Kitchen, Housekeeping/Laundry, Social Work, Service Desk, Security, HIS/Medical Archives.
I successfully managed the hospital facilities ensuring the smooth functioning of all the support services within the legal framework, general guidelines and pre-determined service levels of the hospital as well as contributed to the expansion and improvement of the hospital services.
Duties:
• Strategy and policy development.
• Management - Designed business processes for the Support Services department. Set goals and objectives for all Support supervisors and employees.
• Operations - Provided guidelines and protocols for all Support Services (e.g. space management, fire and safety, preventive maintenance etc) according to international standards, in order to attain a smooth work process. Developed and controlled the Support Service budget, including building maintenance and improvement projects. Identified opportunities for service improvement based on (internal) customer needs and arranged service level agreements. Defined project scopes and goals that supported business goals in collaboration with management and stakeholders.
• Committees - A member of the Infection Control Committee and Quality Improvement Committee.
Managing a new 5 story 2500 m/sq commercial property which has full BMS, CCTV and Access Control systems in Nicosia.
Duties:
• Managing all building maintenance requirements, including electro-mechanical systems, equipment, furniture and service requirements that impact the office environment.
• Recommending, planning and executing site space-plan changes.
• Planning and managing annual facility spending for office services, building maintenance and improvement projects.
• Health & safety policy and procedures and risk assessment.
• Overall responsibility for the management of the facility including all aspects of tenant satisfaction.
• Fleet management.
• Office space management & implementation of corporate space allocation policies.
• Coordination and management of administrative services.
• Incorporation of company policies and procedures including procurement policies.
•Facilities management of all the Hospital buildings, equipment and accommodation for 13 branches across Saudi Arabia.
•Full management of residential compound - Andalus Playa.
•Responsible for the recruitment, training and supervision of a multinational Maintenance Department
•Daily scheduling and inspection of Essential Maintenance, including Civil Works, Electro-Mechanical and Bio Medical.
•A member of the continuous quality improvement committee (CQI).
•Responsible for devising and implementing all facility management & safety (FMS) policies and procedures which led to the hospitals’ achieving an MRQP accreditation (based on the JCI accreditation).
•Negotiating Maintenance Contracts for Specialized Medical Equipment with local suppliers and agents.
•Managing Fixed Annual Budgets.
•Responsible for the procurement, installation, testing & commissioning of medical equipment.
•Design, budgeting and scheduling of planned refurbishment program throughout the Hospital.
Achievements:
•Reorganized and successfully managed the Hospitals day to day operations and maintenance requirements on a national basis.
•Introduced budgetary control systems.
•Devised and implemented Facility Management & Safety Policies (FMS) hospital-wide.
•Devised and implemented a Planned Preventative Maintenance (PPM) Program for all Departments.
Special Projects.
•Member of project management team for new Hospital building projects in Yanbu Khamis Mashayt and Jeddah.
•Weekly site inspection of contractor’s progress.
•Provided detailed reports to Jeddah head office for approval of phased progress payments to contractors.
•Final testing and commissioning of civil works, electro-mechanical and medical equipment installations.
•Project Manager for the complete renovation of a 50 Villa Residential Compound for Hospital staff).