Branch Manager - Visa and Immigration Services
Absolute Consultant Services
Total des années d'expérience :18 years, 7 Mois
• Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
• Interview all clients and deal with all applications face to face and by post to ensure that the client is suitable.
• Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government.
• Ensure that all of the information provided by the client is accurate and correct, preparing and checking all legal documents.
• Prepare all fee quotes and any information required by clients, colleagues or authorities.
• Maintain strong working relationships with all clients and colleagues.
• Assess and help the client to obtain Visas, Green cards and other documentation required.
• Responsible for all Immigration issues and operations, remaining up to date with any changes to legislation.
• Required to train some staff to enhance their understanding of immigration rules to help them to fulfill their roles to a high level.
• Schedule staff hours and assign duties.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Establish standards for personnel performance and customer service.
• Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
• Oversee the day-to-day operations at restaurants and other places that serve and prepare food and beverages.
• Manage all databases and records.
• Receive and verify incoming documents, check the accuracy of the transmittal notice (document title, number, revision, compliance with the standard template) and record the information in the document register
• Code files for proper placement.
• File records in alphabetical or numerical order.
• Find and retrieve information from files in response to requests from authorized users.
• Keep records of materials filed or removed, using logbooks or computers.
• Fax and photocopy files.
• Deliver via interoffice methods.
• Sort or classify information according to guidelines such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
• Use scanners to convert forms, receipts, and reports into electronic format.
• Enter document identification codes into systems in order to determine locations of documents to be retrieved.
• Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information
• Responsible for Monitoring and Generating Sales
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Working with account planners to devise a campaign that meets the client's brief and budget.
• Checking and reporting on the campaign's progress
• Implement and maintain monitoring systems for all departmental indicators, targets and standards.
• Provide supervision of staff including hiring, orientation, staff meetings and training.
• To maintain good working relationships with colleagues from throughout the department and other departments and outside bodies on all performance issues.
• Participates in various market analysis and research projects that were designed to identify business opportunities, evaluate competition, define market characteristics and assess customer preferences.
• Identifies opportunities for improving business processes through information systems.
• Assists in the preparation of proposals to develop new systems and/or operational changes.
• Provides technical assistance in training, mentoring, and coaching professional and technical staff.
• Responsible for day-to-day agent monitoring and sales reporting
• Responsible for promoting specific service and generating sales through cold calling.
• Responsible in providing customer Service, Food Preparation and Cleanliness and Hygiene.
• Responsible in providing customer Service, Food Preparation and Cleanliness and Hygiene.
