كريستوفر Rollan

• Directly reporting to the CTO

Streamline IT and Cybersecurity operation producing 25 % efficiency utilizing standard and frameworks, ISO 20000, ITIL Cobit, NESA, NIST and 27001.

Quality and Efficiency improvements
Coaching and mentoring
Strategic Service Management
IT Operations Management
Project Management
Problem Management
Infra & Systems Management
Audit and Security Compliance
Information & Data Security Management
Incidents & Vulnerability Management
Service desk Management
L1 to L4 Management
BCMS, HA & DR
Resource, Contracts & Asset Management
Leadership & Growth
Audit and Reporting
Applied Strategic ITIL CSI, ST, SS, SD & SP.

• Directly reporting to the CEO & Managing Director

Designing and implementing resilient IT infrastructure utilizing 0365, BCSM, DR, Intune, Defender and ENTRA
Management and oversight of the entire ICT, cybersecurity, and GRC posture of the organization.
Portfolio Management Infra, EDMS, IAAS, PAAS, & SAAS solutions.
Integrated data privacy and governance, role-based and ACLs, infosec and Data life cycle management.
Plan, Design, Implement, and administer Cybersecurity defenses.
IT and Integrated Corporate Governance, Risk Management, Implementation and Compliance in 27001, 31000, 22301, 14001, 9001 & 45001
Business case, Design Strategic Technology Architecture.
Integrated Policy, Internal Controls, Security, and risk management.
Incident, problem and change management
Financial, projects, program, operations, servicedesk and service level management and oversight.
Systems Architecture, design and implementation inline with TOGAF, COBIT 2019 and ITIL.
Design, Plan and Implement Business Continuity Management Systems (BCMS) and Disaster Recovery, ASR. Failover, replication and site recovery
Cybersecurity Management, design, implementation and administration of intune, Defender Sentinel one, Purview, XDR, MDR, EDR and MFA
Systems management, design, implementation, and administration of Azure, DC, AD, Entra ID, Admin center, Exchange, Teams, SharePoint, intune XDR, MDR, IDS, EDR, and Defender

Directly reporting to the GM (2011 to 2013)
Directly reporting to Germany branch CEO and UAE brach CEO (2013 to 2016)
Directly reporting to the UAE Managing Directors (2016 to 2024)
Directly reporting to the HQ Germany for Information Security and Compliance (Oct 2023 to June 2024)

My responsibilities for more than 12.5 years as a leader includes CIO, CISO, CTO, GRC, and IT Director functions. I oversaw the entire IT function for the offices in Dubai, Al Ain, and Abu Dhabi Branch offices. Responsible for all ICT governance and leadership functions; designing, planning, implementing, managing, and supporting the IT mission of the organization:
My responsibilities for more than 12.5 years as a leader includes CIO, CISO, CTO, GRC, and IT leader functions. I oversaw the entire IT function for the offices in Dubai, Al Ain, and Abu Dhabi Branch offices. Reports to the CEO and MDs IT and Security posture of the organization

• Chief Information Officer
• CIO Leadership
• IT Strategy
• Digital Transformation
• Information Technology Management
• Technology Innovation
• IT Governance
• IT Infrastructure
• IT Security
• Business Technology
• Technical Skills:
• Enterprise Architecture
• Cloud Computing
• Cybersecurity
• Data Analytics
• Big Data
• Network Management
• Software Development
• Project Management
• IT Operations
• Systems Integration
• Business Skills:
• Strategic Planning
• Budget Management
• Stakeholder Engagement
• Vendor Management
• Risk Management
• Compliance and Regulations
• Business Process Improvement
• Change Management
• ROI Analysis
• Digital Strategy

• Directly reporting to the GROUP Systems Head

Recertified the organization on ISO 27001 and implementation of version 2022

• Directly reporting to HQ Germany CEO and UAE branch CEO 2018)
• Directly reporting to the UAE Managing Directors (2018 to 2024)

Successfully reduced cost by 50% and Improvement OP efficiency by 35%. Exceeding KPIs
Oversees the entire IT Department in all UAE branch offices - DXB, AUH, Al Ain & various site offices. Strategic IT, project, portfolio, operation, resources, and Security posture, and Service Level management (SLM) Strategic Architecture and design. Ensures reliability, availability, scalability and maintainability of IT Assets. IT, cybersecurity, and GRC management and oversight. Financial management and cost controls, ISMS implementation in line with business goals. Contract Management, Resource and Asset Management, Service Design, Strategy, SO, CSI, KPI and Audit. Design, evaluate and implement IT processes and policies in compliance with ISO QMS, ISMS, Cybersecurity, and HSE. Meeting and Exceeding primary stakeholders expectations. Program Management on Infra, WebDev, ERP and EDMS using SDLC with Agile DevOP. IT and Business Risk Management. Financial, Project Controls and Asset Management. Program Manager on GRC and controls, ICT Infrastructure, EDMS, BCP-DRP, ERP, IDS, EPP and Web.