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كريستوفر Rollan, IT OPERATIONS MANAGER

كريستوفر Rollan

IT OPERATIONS MANAGER·Emirates Investment Authority

الإمارات العربية المتحدة

ماجستير, MBA

الخبرة العملية

مجموع سنوات الخبرة: 15 سنوات, 5 أشهر

IT OPERATIONS MANAGER

أبريل 2025 - حتى الآن

Emirates Investment Authority

أبو ظبي، الإمارات العربية المتحدة

أبريل 2025 - حتى الآن

• Directly reporting to the CTO

Streamline IT and Cybersecurity operation producing 25 % efficiency utilizing standard and frameworks, ISO 20000, ITIL Cobit, NESA, NIST and 27001.

Quality and Efficiency improvements
Coaching and mentoring
Strategic Service Management
IT Operations Management
Project Management
Problem Management
Infra & Systems Management
Audit and Security Compliance
Information & Data Security Management
Incidents & Vulnerability Management
Service desk Management
L1 to L4 Management
BCMS, HA & DR
Resource, Contracts & Asset Management
Leadership & Growth
Audit and Reporting
Applied Strategic ITIL CSI, ST, SS, SD & SP.

مجال الشركة:
الإدارة العامة

HEAD OF IT & GRC DEPARTMENT

أبريل 2024 - أبريل 2025

SENCON

أبو ظبي، الإمارات العربية المتحدة

أبريل 2024 - أبريل 2025

• Directly reporting to the CEO & Managing Director

Designing and implementing resilient IT infrastructure utilizing 0365, BCSM, DR, Intune, Defender and ENTRA
Management and oversight of the entire ICT, cybersecurity, and GRC posture of the organization.
Portfolio Management Infra, EDMS, IAAS, PAAS, & SAAS solutions.
Integrated data privacy and governance, role-based and ACLs, infosec and Data life cycle management.
Plan, Design, Implement, and administer Cybersecurity defenses.
IT and Integrated Corporate Governance, Risk Management, Implementation and Compliance in 27001, 31000, 22301, 14001, 9001 & 45001
Business case, Design Strategic Technology Architecture.
Integrated Policy, Internal Controls, Security, and risk management.
Incident, problem and change management
Financial, projects, program, operations, servicedesk and service level management and oversight.
Systems Architecture, design and implementation inline with TOGAF, COBIT 2019 and ITIL.
Design, Plan and Implement Business Continuity Management Systems (BCMS) and Disaster Recovery, ASR. Failover, replication and site recovery
Cybersecurity Management, design, implementation and administration of intune, Defender Sentinel one, Purview, XDR, MDR, EDR and MFA
Systems management, design, implementation, and administration of Azure, DC, AD, Entra ID, Admin center, Exchange, Teams, SharePoint, intune XDR, MDR, IDS, EDR, and Defender

مجال الشركة:
الطاقة والموارد المتجددة

HEAD OF IT DEPARTMENT

يناير 2011 - يونيو 2024

GOPA INTEC UAE BRANCHES

أبو ظبي، الإمارات العربية المتحدة

يناير 2011 - يونيو 2024

Directly reporting to the GM (2011 to 2013)
Directly reporting to Germany branch CEO and UAE brach CEO (2013 to 2016)
Directly reporting to the UAE Managing Directors (2016 to 2024)
Directly reporting to the HQ Germany for Information Security and Compliance (Oct 2023 to June 2024)

My responsibilities for more than 12.5 years as a leader includes CIO, CISO, CTO, GRC, and IT Director functions. I oversaw the entire IT function for the offices in Dubai, Al Ain, and Abu Dhabi Branch offices. Responsible for all ICT governance and leadership functions; designing, planning, implementing, managing, and supporting the IT mission of the organization:
My responsibilities for more than 12.5 years as a leader includes CIO, CISO, CTO, GRC, and IT leader functions. I oversaw the entire IT function for the offices in Dubai, Al Ain, and Abu Dhabi Branch offices. Reports to the CEO and MDs IT and Security posture of the organization

• Chief Information Officer
• CIO Leadership
• IT Strategy
• Digital Transformation
• Information Technology Management
• Technology Innovation
• IT Governance
• IT Infrastructure
• IT Security
• Business Technology
• Technical Skills:
• Enterprise Architecture
• Cloud Computing
• Cybersecurity
• Data Analytics
• Big Data
• Network Management
• Software Development
• Project Management
• IT Operations
• Systems Integration
• Business Skills:
• Strategic Planning
• Budget Management
• Stakeholder Engagement
• Vendor Management
• Risk Management
• Compliance and Regulations
• Business Process Improvement
• Change Management
• ROI Analysis
• Digital Strategy

مجال الشركة:
خدمات الاستشارات التجارية

INFO SECURITY SPECIALIST (remote HQ germany Gopa Office)

أكتوبر 2023 - مايو 2024

Gopa global group

أبو ظبي، الإمارات العربية المتحدة هجين

أكتوبر 2023 - مايو 2024

• Directly reporting to the GROUP Systems Head

Recertified the organization on ISO 27001 and implementation of version 2022

مجال الشركة:
الاستشارات الإدارية
الدور الوظيفي:
استشارات

HEAD OF IT DEPARTMENT

يونيو 2011 - أبريل 2024

GOPA INTEC UAE Branches

أبو ظبي، الإمارات العربية المتحدة

يونيو 2011 - أبريل 2024

• Directly reporting to HQ Germany CEO and UAE branch CEO 2018)
• Directly reporting to the UAE Managing Directors (2018 to 2024)

Successfully reduced cost by 50% and Improvement OP efficiency by 35%. Exceeding KPIs
Oversees the entire IT Department in all UAE branch offices - DXB, AUH, Al Ain & various site offices. Strategic IT, project, portfolio, operation, resources, and Security posture, and Service Level management (SLM) Strategic Architecture and design. Ensures reliability, availability, scalability and maintainability of IT Assets. IT, cybersecurity, and GRC management and oversight. Financial management and cost controls, ISMS implementation in line with business goals. Contract Management, Resource and Asset Management, Service Design, Strategy, SO, CSI, KPI and Audit. Design, evaluate and implement IT processes and policies in compliance with ISO QMS, ISMS, Cybersecurity, and HSE. Meeting and Exceeding primary stakeholders expectations. Program Management on Infra, WebDev, ERP and EDMS using SDLC with Agile DevOP. IT and Business Risk Management. Financial, Project Controls and Asset Management. Program Manager on GRC and controls, ICT Infrastructure, EDMS, BCP-DRP, ERP, IDS, EPP and Web.

مجال الشركة:
خدمات الاستشارات التجارية

التعليم

PPA

سبتمبر 2024

سبتمبر 2024

ماجستير، MBA

الإمارات العربية المتحدة

PPA

سبتمبر 2023

سبتمبر 2023

ماجستير، MBA

فرنسا

COMPUTER UNIVERSITY

سبتمبر 2002

سبتمبر 2002

بكالوريوس، COMPUTER ENGINEERING

الفلبين

AMA university

سبتمبر 2001

سبتمبر 2001

بكالوريوس، Computer Engineering

الفلبين

AMA COMPUTER CENTER

أبريل 1998

أبريل 1998

دبلوم عالي، Energy Engineering And Computer Technologies

الفلبين

Skills

Home
Expert
Home
Expert
HP
Expert
HP
Expert
Project Control
Expert
Project Control
Expert
Nortel
Expert
Nortel
Expert
Primavera
Expert
Primavera
Expert
Project Management
Expert
Project Management
Expert
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
Procurement Management
Expert
Procurement Management
Expert
Digital Transformation
Expert
Digital Transformation
Expert
SAAS, IAAS, PAAS, CAAS, MANAGED and Outsource SERVICES
Expert
SAAS, IAAS, PAAS, CAAS, MANAGED and Outsource SERVICES
Expert
IT Operations
Expert
IT Operations
Expert
Team Management
Expert
Team Management
Expert
AUDITING
Intermediate
AUDITING
Intermediate
Financial Management
Expert
Financial Management
Expert
Service and Operation Management
Expert
Service and Operation Management
Expert
Vendor and Supplier Management
Expert
Vendor and Supplier Management
Expert
Risk Management
Expert
Risk Management
Expert
IT Strategy
Expert
IT Strategy
Expert
Compliance
Expert
Compliance
Expert
Cybersecurity Management
Expert
Cybersecurity Management
Expert
Governance
Expert
Governance
Expert
Planning
Expert
Planning
Expert
Program Management
Expert
Program Management
Expert
Cyber Security
Expert
Cyber Security
Expert
Team Leadership
Expert
Team Leadership
Expert
Home
Expert
Home
Expert
HP
Expert
HP
Expert
Project Control
Expert
Project Control
Expert
Nortel
Expert
Nortel
Expert
Primavera
Expert
Primavera
Expert
CREATIVITY
Intermediate
CREATIVITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
GOVERNANCE RISK MANAGEMENT AND COMPLIANCE
Intermediate
GOVERNANCE RISK MANAGEMENT AND COMPLIANCE
Intermediate
INFORMATION SECURITY MANAGEMENT SYSTEMS
Intermediate
INFORMATION SECURITY MANAGEMENT SYSTEMS
Intermediate
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
Intermediate
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
Intermediate
ISO IEC 27001
Intermediate
ISO IEC 27001
Intermediate
IT SERVICE MANAGEMENT
Intermediate
IT SERVICE MANAGEMENT
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
MASTER OF BUSINESS ADMINISTRATION MBA
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
ISO
QMS
IT Service Management
ISO 22301:2019 Business Continuity Management System and Disaster Recovery Planning (DRP)
ISO 9001:2000 Internal Auditor Quality Management Systems (QMS)
Management Systems (ISMS) #A17631
ISO 27001:2013 Lead Auditor Information Security
AI & Secutity Governance Certified -Securiti
ICEP™- Integrated Compliance & Ethics
IDPP™- Certified Integrated Data Privacy
IAAP™- Certified Integrated Audit & Assurance
Risk Management
Certified Incident Management Expert
IPMP™ Certified Integrated | Policy Management
GRCA™ & GRCP™- Certified Integrated GRC Audit & Professional
IRMP™ Certified Integrated Risk Management
GRC Certified Professional
MGRC Certified GRC Expert
UAE driving license
27001 ISMS lead Auditor
Sep 2017
ITIL
Sep 2017
GRC Professional
Sep 2023

التدريب
Risk Management
Open University

الهوايات

  • Motivator Speaker
    Serve in NPO to encourage young professionals to up skills and take more education, certifications and training.