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Christopher Wilson, Business Development Executive

Christopher Wilson

Business Development Executive·Design Master Co.

Kuwait

Diploma, Administration And Business Administration

Work experience

Total years of experience: 9 years, 5 months

Business Development Executive

January 2023 - Present

Design Master Co.

As Salimiyah, Kuwait

January 2023 - Present

Company industry:
IT Services
Job role:
Marketing and PR

Sales Supervisor

October 2021 - January 2022

Al Bahar Group

As Salimiyah, Kuwait

October 2021 - January 2022

Overseeing the work of retail or non-retail sales. Perform some tasks of a manager, such as accounting and budgeting. Retail sales supervisors may ship goods, arrange displays and help customers as well as assist staff.

Company industry:
Accounting
Job role:
Sales

Sales Associate

August 2017 - September 2021

Xcite Kuwai

Kuwait

August 2017 - September 2021

.
• Greeting customers, responding to questions, improving
engagement with merchandise and providing outstanding
customer service.
• Operating cash registers, managing financial transactions, and
balancing drawers.
• Achieving established goals.
• Directing customers to merchandise within the store.
• Increasing in store sales.
• Superior product knowledge.
• Maintaining an orderly appearance throughout the sales floor.
• Introducing promotions and opportunities to customers.
• Cross-selling products to increase purchase amounts.

Company industry:
Retail & Wholesale
Job role:
Sales

Customer Care Representative

February 2015 - July 2016

Ooredoo

Al Kuwait, Kuwait

February 2015 - July 2016

Maintaining a positive and professional attitude toward customers
at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• In depth knowledge of products and services to immediately
answer customer enquires.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments
and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service
process.
• Managing a team of junior customer service representatives.

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

University of Derby

August 2017

August 2017

Diploma, Administration And Business Administration

Kuwait

Skills

Negotiation
Expert
Negotiation
Expert
Management
Expert
Management
Expert
Time management skills
Expert
Time management skills
Expert
Work Dedication
Expert
Work Dedication
Expert
Working Under Pressure
Expert
Working Under Pressure
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
CASHIER
Expert
CASHIER
Expert
DIRECTING
Expert
DIRECTING
Expert
FINANCIAL
Expert
FINANCIAL
Expert
FORMS
Expert
FORMS
Expert
SALES
Expert
SALES
Expert
ATTENTION TO DETAIL
Beginner
ATTENTION TO DETAIL
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
team leader
Expert
team leader
Expert
Solution provider
Expert
Solution provider
Expert
team work
Expert
team work
Expert
CRM SYSTEM
Expert
CRM SYSTEM
Expert
POS System
Expert
POS System
Expert
Adobe
Intermediate
Adobe
Intermediate
communication
Expert
communication
Expert
Time Efficient
Expert
Time Efficient
Expert
Magento
Expert
Magento
Expert
operation
Intermediate
operation
Intermediate
sales coordination
Intermediate
sales coordination
Intermediate
problem solving
Expert
problem solving
Expert
merchandising
Intermediate
merchandising
Intermediate
negotiation
Expert
negotiation
Expert
order
Intermediate
order
Intermediate
purchasing management
Expert
purchasing management
Expert
quotations
Expert
quotations
Expert
stock control
Expert
stock control
Expert
retail
Expert
retail
Expert
people management
Expert
people management
Expert
marketing
Intermediate
marketing
Intermediate
product knowledge
Expert
product knowledge
Expert
window displays
Expert
window displays
Expert
teamwork
Expert
teamwork
Expert
mobile
Expert
mobile
Expert
microsoft powerpoint
Expert
microsoft powerpoint
Expert
outlook
outlook
team leadership
Intermediate
team leadership
Intermediate
team management
Expert
team management
Expert

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Urdu
Native Speaker