Operations Manager
Badawi Group
Total years of experience :14 years, 4 Months
Directed the Company's day-to-day operations by aligning activity flow to financial flow.
Led 18 departments providing support to meet short and long term planning and budget development for strategic business goals.
Monitored and followed up with department heads by creating spreadsheet reports and using programs such as: Capital (Accounting), CRM (Sales), Primavera (Planning), AutoCAD (Engineering, Architecture & Interior Design).
Maximized the value of the asset base while ensuring a tight control on operational costs.
Trained new employees in customer service, front-end sales strategies and cashiering.
Assist Manager with tasks including ordering stock from the warehouse, working out weekly rosters, merchandising new season stock, resolving staff conflicts, theft prevention and was in charge of store when the manager was not on duty.