Christy Bitancor

Executive secretary cum Receptionist at Al wehda medical center

• Qatar
• August 2014 to September 2019

 Provide general secretarial / administration support to General Manager / C.E.O.
 Responsible for answering & screening telephone calls & face to face enquiries.
 Devising and maintaining office systems, including data management and filing.
 Arranging travel, visas and accommodation.
 Meeting and greeting visitors at all levels of seniority;
 Organizing and maintaining diaries, making appointments and maintaining conference room.
 Dealing with incoming email, faxes and post, often corresponding on behalf of the manager;
 Carrying out routine administrative duties like photocopying and filling etc.
 Liaising with clients, suppliers and other staff.
 Reminding for the upcoming meetings or events.
 Maintaining and enhancing the working environment of the department.
 Promoting a professional image of the company.
 Welcomes and greets all patients and visitors, in person or over the phone
 Answers the phone while maintaining a polite, consistent phone manner using
proper telephone etiquette
 Responsible for keeping the reception area clean and organized
 Registers new patients and updates existing patient demographics by collecting detailed
patient information including personal and financial information
 Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays,
and communicating with patients and clinical staff
 Responds to inquiries by patients, prospective patients, and visitors in a courteous manner  Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
 Protects patient confidentiality, making sure protected health information is secured and logging off the computer before leaving it unattended.