christy Varghese, In-Patient supervisor

christy Varghese

In-Patient supervisor

Three

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, MBA in Health Care Services
Experience
6 years, 9 Months

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Work Experience

Total years of experience :6 years, 9 Months

In-Patient supervisor at Three
  • United Arab Emirates
  • June 2010 to July 2013

❖ Three years with " LifeLine Hospital" Abu Dhabi (U.A.E), as a In-Patient supervisor.
Lifeline hospital is JCI accredited and sheikh khalifa silver medal certificate holder in 2010.

Period (June 2010 to Till date)
Job Profile:
* Supervising the activities in the In-Patient Department.
* Making duty roster for the In-Patient Department staff.
* Sending insurance request for admission, Follow up with insurance company, Reverting requested documents to the insurance company, Time to Time updation of inpatient insurance & Taking verbal approval for all emergency admission
* Making Discharge bill
* Processing E-Claims
* Daily using of CPT 4 codes and ICD 10 codes in billing and insurance activity
* Preparing estimates for planned cases and providing to the patient
* Making MIS and reporting to the Operation Manager
* Processing E-Claims
* Co-ordinating with doctors for any insurance querry .Etc ..

Senior Care Facilitator at Wockhardt Hospitals Pvt.Ltd
  • India - Mumbai
  • December 2009 to June 2010

❖ One year and 6 months with"Wockhardt Hospitals Pvt.Ltd"as a Senior Care Facilitator
Wockhardt Hospitals is Super Speciality Hospital with JCI accredited & with the strength of 220 Bed

Period ( June 2008 to December 2009)
Job Profile:
* Admitting the patient according to the class and the eligibility wise
* Allocation of beds for posted cases
* Lab & radiology billing
* Making Discharge bill
* Co-ordinating with doctors for any insurance querry .Etc ..
* Answering phone calls frequently
* Preparing estimates for planned cases and providing to the patient
* Sending insurance request to the patients concern insurance company
* Frequently follow up with the insurance company
* Making MIS and reporting to the Hospital Administrator


❖ Three years with "R-Tec Systems" as a Team Leader handling 12-15 customer service representative & fulfilling the target more than 180 sales per week.

Handling a Team of customer service representative at Wockhardt Hospitals Pvt.Ltd
  • India - Mumbai
  • May 2005 to May 2008

Period ( May 2005 to May 2008)
Job profile:
* Handling a Team of customer service representative
* Handling escalation calls
* Motivating the customer service representative
* Calling meeting every week and discussing the problems & their solutions
* Making MIS and reporting to the Process manager

Education

Master's degree, MBA in Health Care Services
  • at Sikhim manipal university
  • April 2015

Currently commencing Master In Health Care Services ( MHA) From Sikhim Manipal University. PASSPORT DETAILS: Passport no: H9232029 Issue date: 19/04/2010 Expiry date: 18/04/2020

Bachelor's degree,
  • at BOARD/ UNIVERSITY
  • April 2005

DEGREE YEAR OF PASSING BOARD/ UNIVERSITY

Bachelor's degree,
  • at Manjunatha College
  • April 2005

B. Com. Apr 2005 Manjunatha College

High school or equivalent,
  • at Mumbai University
  • April 2002

Mumbai University

High school or equivalent,
  • at E. B. Madhavi College
  • February 2002

H.S.C. Feb 2002 E. B. Madhavi College Mumbai Board

High school or equivalent,
  • at B. R. Madhavi English School
  • March 2000

S.S.C. Mar 2000 B. R. Madhavi English School Mumbai Board

Specialties & Skills

Team Management
Medical Billing
Team Building
Supervising
Target Oriented
ANSWERING
BILLING
CUSTOMER SERVICE
RADIOLOGY
SOLUTIONS
Customer service

Languages

English
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Hindi
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Malayalam
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Marathi
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