amer al farraj, administrative officer

amer al farraj

administrative officer

Qatar Airways

Location
Jordan - Amman
Education
Bachelor's degree, computer information system
Experience
11 years, 8 Months

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Work Experience

Total years of experience :11 years, 8 Months

administrative officer at Qatar Airways
  • Jordan - Amman
  • March 2013 to December 2016

controlling and monitoring the duty day per day and handling the duty from the manager
Operations Officer will maintain and control flight operations publications, operations, specifications and GACAR Statement of Compliance in accordance with approved document control procedures. You will liaison with publications suppliers and service partners. You will prepare publications and you will control operations Notices. You will maintain the company’s manual suite in accordance with the document control process and maintenance of the Operations Specifications & GACA Statement of Compliance. As needed, you will update the document control process and you will be the point of contact for publication service providers. You will manage the operations manual and flight Operations document amendments process and you will issue operations manual amendments following revisions.

operations officer at royal jordanian airline
  • Jordan - Amman
  • September 2009 to February 2013

Carrying out administration functions for Crew Scheduling, Precise flight and ground duty notification to all crew, Repairing daily trip schedules for crew.

Main Duty
Updating record in AIMS of all crew member daily duty, crew rest reduction, extended days off and flight duty limit extension. Including filing of scheduling correspondence forms, letters and other documentations.
Tracking the Leave balance for all crew
Visa Aplications process and enquiries
Updating crew roster with correct indicator such as sick leaves, not-contactable, stand-by etc.
Attending all incoming phone calls from crew and forward their request to the concerned departments.
Sent Daily flight duty notification to all crew (SMS).

. Updating crew contact, passport details, visa details, SEP, GCAA licenses expiry dates and other events in AIMS

Reassignment of crew for flights or ground duty (repairing rosters in the events of crew reporting sick, fatigue or delays)

Updating the actual timings of all the mandatory training and office duties of crew members / Fleet Manager

Precise flight and ground duty notification briefing to be sent to all crew by means of SMS

Checking that all departing flights have sufficient crew assigned.

Contacting crew for any delays or changes to their schedules

Monitoring of crew movement to ensure no violations to flight duty limitation as laid down in operations manual.

Perform other duties and responsibilities that may be delegated by department Heads.

data entry at al basheq company
  • Jordan - Amman
  • May 2005 to August 2009

data entry
this during my study

Education

Bachelor's degree, computer information system
  • at Zaytoonah University of Jordan
  • June 2006

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Specialties & Skills

Information Management
Sales Online
Customer Service
Information Systems Development
Filling Skills
Organizing & Preparing for Business Meeting
developer of web pages
Effective Communication Skills and delivery of information for specialists and non-specialists
microsoft office
Preparation expressive formulations suitable for libraries in both Arabic and English

Languages

English
Expert
Italian
Expert
Arabic
Expert