Receptionist
Gulf News
مجموع سنوات الخبرة :17 years, 7 أشهر
Answers incoming and outgoing telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or departments.
•Greets visitors, ascertains nature of business, assists and or directs visitors to appropriate person.
•Receiving and sorting daily mails, press kits/ press releases, filing, encoding, and arranging booking couriers, taxi bookings.
•Prepare correspondence through email.
•Responsible for disbursement of cheques for all the Suppliers/ Vendors and coordinate with Finance Department.
•In charge of meeting arrangements with internal staffs and higher officials.
•Coordinated and updated various department details with walk-in clients.
•Responding and attending to different complaints, service issues and other general questions or concerns.
•Assist with administration, Human Resources and Promotion Department.
Other Task:
•Support Facility Controller in processing the electricity bills, purchase request using SAP, general invoicing.
•In charge for petty cash report
•Create and update records of staff and those leaving the company through access control system.
Takes telephone messages for the staff and forwards calls to staff members or to voice mail system if requested by staff and/or caller.
•Preparing and following up of Action Purchase Form.
•Ensures that common areas are equipped with office supplies as needed.
•Call applicants to set interview for appointments.
•General administrative duties including photocopying, filing, and organizing, ordering stationeries, dispatching and accepting mails and couriers services (parcels).
•Schedule appointments and handles meeting arrangements of the Managing Director.
•Search fresh customers via directories, internet & other means. Dispense introduction letters, catalogues, etc.
•Promotes multi- tasking skills by assuming other task/duties assigned by superiors.
Answering telephone calls and taking messages.
•Attending incoming visitors.
•Receiving incoming fax and courier.
•Ensuring the office is maintained in a presentable state at all times.
•Encoding of customer contact details.
•File and secure confidential documents.
•Search for possible suppliers from catalogs.
•Prepare quotation and arrange follow-up in timely manner.
Provides customer information in response to inquiries about products and services.
•Handle and resolves customer complaints.
•Ensures delivery of excellent customer services through fast and processing of orders,
•Communication and coordinating with other departments to resolve inquiries.
•Assist general inquiries like pricing products, scheduling of cashiers.
•Provides Customer service by phone or in person, receive orders or change in services.
Degree
Degree