Claire Hachem

Leading the commercial department to ensure End to End contracting. Responsible of all Government to Government Commercial activities, including managing and leading bids, clearing approvals, presenting to stakeholders and engaging with the global group. Managing relationship, contracts, negotiation, contract changes, amendments and risk. In charge of estimation, quoting, leading a team of 9 contract managers, and the governance compliance. Collaborating with stakeholders to lead significant strategic bids that influence group results.

Responsible for overseeing commercial and business development activities. The group consist of 18 companies that deliver technical, inspection, drilling and rope access services to major projects across the globe. Worked on high-value contracts to ensure continuous offshore and onshore services to suppliers and international clients in the energy, nuclear, renewable and aerospace & defense. Negotiating and delivering high value contracts.

Managed comprehensive contract activities, including RFQ & RFP, bids, and various pre-award and post-award phases for Oil & Gas, Construction, and services contracts. Worked on Prequalification Matrices, Instructions to Bidders, Proposal Formats, Contract Models, and Clarifications for a major confidential O&G project. Over 10 years experience in Business and Contract management. Proficiency in Project Integration, Cost and Schedule, Stakeholder, Risk management, and Procurement.

Was responsible for driving business growth and operational efficiency through strategic contract and business plan management. Required a deep understanding of contract formation, administration, and execution, ensuring all projects comply with regulatory standards to optimize resource allocation. Key responsibilities include negotiating high-value agreements, managing contractual changes, resolving disputes, and enhancing client relationships. Lead cross-functional teams, provided strategic insights through detailed reporting, and support the overall business strategy. Used proactive problem-solving skills and commitment to deliver successful project outcomes and contributed to Xoserve performance.

Boosted annual revenue by millions of dollars through strategic promotion and agile contracting. The organisation is a global platform for Commercial and Procurement professionals with thousands of members across the world. Focused on enhancing profitability by successfully developing innovative and sustainable project services, including contract simplification, process management, and delivery of VIP exceptional workshops. Secured a record $40M project with the Qatar Government, achieving the highest deal in the organisation's history. Simplified, designed and redrafted contracts using AI. Developed a full contract cycle strategy with customers to facilitate their contracting journey via training, implementing new technologies and changing internal processes.

Played a pivotal role in the successful development of Nav-systems for Airbus, from concept to realisation. Collaborated with stakeholders to draft contracts that expanded business opportunities with major airlines globally. Empowered colleagues through training, enabling them to explore new markets and negotiate effectively. Championed innovative ways to reduce the contracting time and reduce penalties by introducing the Gain/Share concept to stakeholders.

Facilitated significant business growth, achieving $10M turnover in year 2 and $21M in year 3 by introducing new medical equipment to the Middle East. Played a pivotal role in transformation projects for multiple hospitals across the UK and Middle East. Drafted, negotiated and closed all related contracts including legal, HSE and health regulations to export products within the ME.

Providing consultancy and training to various organisations in preparation for the contracting journey. Services include training, delivering workshops, drafting templates and developing teams to upskill locals to the world class standard. I focused on Automation, Change management and mapping processes to drive efficiency in public sectors.

Managed all relations between the UK Trade/diplomats and delegates and the Arab Trading authorities in the Middle East.
Was in charge of contracts renewal, drafting, amendments and negotiation to ensure business continuity and assurance that was required according to several economic and political agreements.