Customer Experience Agent
RKH Qitarat- Doha Metro
Total years of experience :5 years, 5 Months
Ras Bu Fontas Area Al Wakra Road, Al Wakra, Doha Qatar December 29, 2018-Present
Customer Experience Agent
• Information and Assistance (Provides the first hand information and ofer assistance to the customers if needed.)
• Ticket Sales and Issuance
• Safety and Security (Ensure to provide safe journey to the customers.)
• Monitor and maintain station operational status.
• Providing Accessibility Support.
• Assisting with Special Service. Certification:
Participating in Launching of Doha Metro (Qatar 2019) Participating FIFA World Cup (Qatar 2022) Voluntary Training for Basic Rolling Stock & Safety System (Qatar 2023)