Clement DRozario

Business Support Manager at Holiday Inn Kuwait Downtown

• Kuwait
• My current job since June 2015

Re-structuring Finance Department and improve controls & P&P
implementation in the hotel. Work with HOD team and impact smart spending culture & maintain brand quality to generate maximum profit and guest satisfaction. Plan pre-opening work schedule for IC Kuwait with GM

Feb 09 - May 15: Finance & Business Support Manager
Crowne Plaza Abu Dhabi, P.O. Box 3541, Abu Dhabi, U.A.E.
Responsibilities: Actively supporting HOD team on daily business operation. Assist and advise management on financial, legal and local authority decisions. Train & implement financial controls and accounting p&p in hotel and maintain at all the time. Regularize internal & external audits and ensure high standard results. Ensure internal, IHG and Owning Company reporting in timely manner. Maintain Owning Company advocacy. Provide financial guidance to the management in formulation of strategic business plan, rolling forecast and hotel KPO’s (goals program). To ensure department’s high level performance by managing and developing employee talent. To review & suggest improvement of hotel software systems from time to time. Keep abreast of business trends in the local area by involving in community & business engagements and assimilate market knowledge. Control debtors aging and produce adequate cash flow for smooth operation. Drive financial & capital budget planning with the team

Asst. Director

• July 2006 to February 2009

Intercontinental Doha, P.O. Box 6822, Doha Qatar.
Responsibilities: Organize Finance day to day operation, department colleagues’ development, management & owning company reporting, internal control & self audit, forecasting & annual financial planning and departmental training programme. Drive cost analysis & expense control with other departments; attend revenue meetings to be part of strategic planning and revenue maximization. Support DFBS on legal matters & insurance portfolio. Participating in the company strategies in short and long term planning including HACCP, FLS, brand quality standard and assisting DOF on various special projects

Asst. Finance & Business Support Manager

• March 2005 to June 2006

Crowne Plaza Muscat, P.O. Box 1455, Ruwi, Sultanate of Oman
Responsibilities: Operating as acting Finance Manager & assisting GM and department heads in daily operation. Maintaining owning company accounts and reporting to company secretary & attend board meetings in few occasions. Implement accounting p&p and handle internal & external audit. Format departmental training & organize activities to develop team spirit. Advise HR on daily operation and Government issues. Arrange regular reporting to IHG and Ownco. Organize monthly forecast meetings and financial planning for the hotel

acting Finance Manager

• April 2005 to May 2006

Successfully performed the responsibility of

Financial Accountant

• October 1997 to February 2005

Crowne Plaza Muscat, P.O. Box 1455, Ruwi, Sultanate of Oman
Responsibilities: Process month end closing & prepare p&l reports, supervising income audit, general cashiering, accounts payable, payroll, Owning Company project accounting, and departmental training programme. Drive internal control, and implement SOPs. Maintain Ownco books of accounts including Rials Omani 5 million extension project accounts. Drive monthly reporting to management & Ownco

Senior Accountant

• March 1995 to September 1997

Rotana Gulf Hotel, P.O. Box 1455, Ruwi, Sultanate of Oman
Responsibilities: Control of main cash flow, banking & reconciliation, maintaining fixed deposits & investment records, Supervising accounts day to day operation & effect internal control, checking of creditors payment, preparation of monthly trial balance & P&L statement

Jan 90 - Feb 95: Credit Supervisor
Gulf Hotel Muscat, P.O. Box 1455, Ruwi, Sultanate of Oman
Responsibilities: Debtors payment follow up, credit control & feasibility study, control credit card transactions & reconcile charge back, liaising with Ministries & Governments on billing & collection matters, airline crew accommodation billing and tenant agreements, organizing monthly credit meeting, monthly management reports on debtors aging

• June 2006 to January 1991

Edward de Buno’s Six Thinking Hats by Ideas Management
May 2005: Neuro Linguistic Programme by Matrix Training Solutions
April 2005: Pathways Development Programme by IHG, MEA
January 2004: Managing Training & Development for the hotel by IHG
April 2003: Craft Training Certificate by Bass Hotels & Resort
June 2000: Service Leadership in Hospitality Industry by Bass Hotels & Resort
September 1999: Time Management in Hospitality Industry by Bass Hotels & Resort

F&B Cost Control Assistant

• July 1985 to December 1989

Gulf Hotel Muscat, P.O. Box 1455, Ruwi, Sultanate of Oman
Responsibilities: Auditing daily outlet sales vouchers, preparation of discrepancy report, KOT control in kitchen, flash food cost report, checking daily receiving & issues in stores, Spot check in banquet functions, spoilage report, monthly store inventory and preparation of monthly cost report

Management Trainee at Hotel Natraj, G&L Hotels Limited

• India
• June 1984 to June 1985

Stores, restaurant cashiering, receiving, F&B cost control, restaurant attendants, Outdoor catering