I.T Administrator
Lightning Electro Mechanical Company W.L.L
Total years of experience :16 years, 1 Months
Install and configured wireless network equipment, troubleshoot and manage networking related devices such
as Router, Firewall, and switches.
* Responsible for the maintenance, configuration, and reliable operation of computer systems that
running in Microsoft windows 10, network servers running in Microsoft server 2016, virtualization for
all the company project.
* Install Microsoft windows server 2016 and setup file server, setup client pc, network cabling,
configure router, firewall and switches, and configure multifunction printer and plotter for the new
project if needed.
* Upgrading, installing and configuring new hardware and software to meet company objectives.
* Creating user accounts AD server and performing access control.
* Perform or delegate regular backup operations and implement appropriate processes for data protection,
disaster recovery, and failover procedures
* Troubleshoot hardware and software errors by running diagnostics, documenting problems and
resolutions, prioritizing problems, and assessing impact of issues
* Creating Email accounts from cpanel and configure imap and pop3 protocols
* Lead desktop, remote, and helpdesk support efforts, making sure all desktop applications,
workstations, and related equipment problems are resolved in a timely manner.
* Configure Biometrics device for all the company project and synchronize time IN and time Out from the head
office every 24 of the month.
* Traveled to field project sites in support of team members not regularly in offices.
* Performed new hire IT orientation, providing instruction on proper use of computer and laptop equipment.
* Executed network and PBX/IP PBX adds/moves/changes.
Setup servers, workstation, multifunction printers, plotters and necessary peripheral device like routers, switch,
and firewall
Install and configure Windows server, Windows 7, 8, 10, Microsoft office 2010, 2013, 2016 and other software
functions according to specifications
Configure email account on Microsoft outlook for imap and pop3 protocols
Conducting daily backup operations
Providing support to users and being the first point of contact for error reporting.
Upgrading the entire system to enable compatible software on all computers.
Check computer hardware (hdd, memory, power supply, motherboard, mouse and KB etc.)
Develop and maintain local networks in ways optimize performance
Ensure security and privacy of networks and computer system
Monitoring License renewal
Maintain Software update for windows server and windows client sever
Monitoring and configure the Symantec antivirus
Providing support to users and being first point of contact for error reporting
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain achieve of email for storage awareness of users
Maintenance Check/visit at QIB for SSA System
On call assistance with bank staff regarding SSA
Maintenance report to be submit to QIB every quarter attached with the invoice
Full time support, coordination and follow up with the QIB bank and colleague.
Maintain relationship with customers by examining complaints; identifying solutions; suggesting improve methods
and techniques; recommending system improvements
Maintain and update the company registration to QP vendor, Qatar foundation, single window and others.
Duties and Responsibilities
* Configure Switches such as, Wireless Routers, Cisco routers, Firewall, Modem, Hub Switch etc.
* Supporting Property Management System (PMS) Prologic Server, Back office and Front Office running in
Windows server 2008
* Supporting Smart web server running in windows 2003 server for wifi connection of the hotel
* Administered User/Account/Password Reset/Computer accounts Management
* Setup and configured Network accounting system (Peachtree 2008)
* In house support for any I.T. related issues
* Setup and configured the POS system of the hotel atrium, Bollywood, room service and Lobby
* Manage DNS, DHCP, File Server in Active directory server
* Monitor and Scheduled backup for the Prologic server
* Creating email, password reset, deactivate email for cpanel domain of company plazainn.com.qa
, Gulfleasing.net, internationalhosiptality.com.qa, and alseefcompany.com
* Monitor and Scheduled backup for the Prologic server database
* Configure biometrics attendance in local area connection
* Installing and configured Windows 2008 Server, Windows xp, 7, 8, and 10.etc.
* Support and maintain all I.T issues and related equipment for Plaza Inn hotel, GLC, and Alseef
* Assisting client remotely to resolve the issues.
* Configure email account on Microsoft outlook for smtp, imap and pop3 protocols.
* Provide day-to-day on-site technical support for the of the company staff
* Provide technical support services via telephone, email, remote session and face-to-face.
* Maintain the optimum performance of desktop support and Network activities including trouble shooting
* Updating and creating card master key of the hotel, and monitored the onity system.
* Provide day to day issues of the guests in any I.T Related issues like wifi connection of the hotel
* Configure and troubleshoot the IP CCTV CAMERA of the Company, checking the proper positions of the
cameras to ensure all angles are covered by the cameras.
* Support for Remote Branch and Offices - All work to be completed within strict Key Performance Index - Act
as focal point for users and coordinate issues/requests through to resolution/completion
Manage the connectivity of Enterprise Planning Resources (ERP) the user’s using Local and remote desktop
through IPSEC and VPN connection.
Installing Microsoft dynamics 2009 in the client pc and configure connection.
Checking the bugs and coordinate in head office MIS Department program developer.
Checking the daily speed connectivity of ERP LOCAL/REMOTE USERS
Configuring Switches such as, Routers, Cisco routers, Firewall Cyberoam, Modem, Hub Switch
Installation, Configuration of Windows 95, 98, 2000, XP, Vista, Windows 7, Windows 8, 2003, 2008 Server on
servers, knowledge active directory, and client machines with relevant Service Packs and maintain these systems
with latest security patches from Microsoft.
Terminate, splice SM & MM fiber cable, and install a variety of fiber optic connectors and enclosures including both
loose tube fiber and ribbon fiber
Supports Computer hardware such as Desktops, Laptops, troubleshoot hardware peripherals, etc. Installing,
Configuring Local Printers and Network Printers, Troubleshoot these printers
Create Share drives on network, map network drives, set permissions to access these drives
Installations, Configuring Microsoft Office XP, 2000, 2003, 2007 and 2010 with relevant service packs, and maintains
these Office applications with latest security patches from Microsoft and configuring Microsoft Outlook 2000, 2003,
2007, and 2010 for send / receive mails through Exchange Server,
configuring POP3 to receive voice messages, data, fax through Exchange server to user mailbox. Setting up
proxy for internet connectivity on the remote server.
Configures NetMeeting to share file, folders on the network.
Maintain computers with Automatic Updates from Microsoft support site. Create
user accounts from Active Directory users and Computers,
Setting permissions for each individual user on the network.
Installing rack servers with power distribution units and HP servers.
HP laptop’s service for defective displays, keyboard, system board, hard disk.
HP Pentium 4, dual core, core duo, i3, and i7 machines servicing for defective peripherals such as hard
disk, power supply, System Board, Memory
Configure and troubleshoot the IP CCTV CAMERA of the Company, checking the proper positions of the cameras to
ensure all angles are covered by the cameras.
OUR LADY OF PEACE SCHOOL
ANTIPOLO CITY Philippines
Duties and Responsibilities
* Configuring Switches such as, Routers, Firewall, Modem, Hub Switch
* Installation, Configuration of Windows 95, 98, 2000, XP, Vista, Windows 7, 2003, 2008 Server on servers and client
machines with relevant Service Packs and maintain these systems with latest security patches from Microsoft.
* Supports Computer hardware such as Desktops, Laptops, troubleshoot hardware peripherals, etc. Installing,
Configuring Local Printers and Network Printers, Troubleshoot these printers
* Create Share drives on network, map network drives, set permissions to access these drives such as
* Maintain the computer laboratory of the school and Offices. Repair of
Computer, Printer, Monitor CRT, and power supply
* Install Operating system such as Windows98, ME, XP, VISTA and etc. Setup
WAN to Router, to Switch HUB and other Connection
* Manage the network connection of the School
* Computer Network Setup, Cabling, Configure the DNS, DHCP, WIFI wireless, and TCP/IP of
* Computer for Network Connection
* Remote computer using LAN/WAN connection using Virtual Network Connection or (VNC) to remote Maintain all
computer for the viruses.
* Can operate Riso, konica minolta 450, 210 and plockmatic 88 for reproduction