Clive Tirivayi Choto, Senior Client Service Consultant

Clive Tirivayi Choto

Senior Client Service Consultant

OLD MUTUAL LIMITED

Location
Zimbabwe
Education
Bachelor's degree, Marketing Management
Experience
10 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :10 years, 0 Months

Senior Client Service Consultant at OLD MUTUAL LIMITED
  • Zimbabwe
  • My current job since May 2014

Responsibilities
 Attend to client queries.
 Fully multi-skilled across Insurance and Life assurance products and processes.
 Liaising with external parties.
 Providing telephonic and face to face service to customers and intermediaries.
Achievements
BCom Hons in Marketing Management
Customer Service Certificate by The Chartered Institute of Customer Management.
Certificate in Business Etiquette by The Zimbabwe Institute of Diplomacy.
Basic Banking Skills by Old Mutual Group Specialised Training.

Bank Teller at Central African Building Society
  • Zimbabwe - Chinhoyi
  • My current job since January 2018

Position: Teller
Duties
• Processing withdrawals and deposits for Clients
• Ensuring that no counterfeit money is in circulation
• Selling the Groups’ products to existing and prospective clients’
• Ensuring full compliance with set systems and procedures
• Participation in the sales efforts’ to achieve branch sales targets

Marketing Assistant at Blue Ribbon Foods Limited
  • January 2012 to

Industrial Attachment
Professional Qualifications

Education

Bachelor's degree, Marketing Management
  • at Midlands State University
  • December 2012

Brand Management Industrial Marketing Relationship Marketing Service Marketing

Bachelor's degree, Marketing Management
  • at Midlands State University
  • March 2012

Certificates: 1. Certificate of Proficiency - Long Term Insurance by the Insurance Institute of Zimbabwe (June 2020) 2. Certificate of Proficiency - Short Term insurance by the Insurance Institute of Zimbabwe (April 2019) 3.Customer Service Certificate by The Chartered Institute of Customer Management (2019) 4. Certificate in Business Etiquette by The Zimbabwe Institute of Diplomacy (2019) 5. Basic Banking Skills by Old Mutual Group Specialised Training (2018) Academic Qualifications BCom Hons in Marketing Management

Specialties & Skills

Commitment
Planning and Organizing
Client Service
Client Retention
Relationship Marketing
ACADEMIC
ACCOUNTANCY
BANKING
CONSULTING
CUSTOMER RELATIONS
CUSTOMER SERVICE
INSURANCE
PROCESS ENGINEERING

Languages

English
Expert

Training and Certifications

Customer Service Certificate, Certificate in Business Etiquette, Basic Banking Skills (Training)
Training Institute:
Chartered Institute of Customer Management/Zimbabwe Institute of Diplomacy/ Old Mutual Group Special

Hobbies

  • Tennis, travelling and reading novels