Captain waiter
Saudia airlines catering
مجموع سنوات الخبرة :2 years, 6 أشهر
· To ensure that the service is at all times performed in a professional manner and to the style
as specified by the Restaurant Manager.
· To be fully conversant with every dish served in the Restaurant and to provide explanations
as requested.
· To communicate with other Restaurant staff and departments.
· To assist the Restaurant Manager and his Assistants in keeping the morale of the Team up
through social and educational events.
· To make sure that Company Policy, the Vision Statement, and Departmental Objectives are
followed and utilised at all times.
· To assist with mise en place through distribution of tasks and to ensure the monitoring and
completion of tasks is done properly and in time allocated.
· To take responsibility for service in the area of the Restaurant under your responsibility
during your shift.
· To assist the Restaurant Manager and his Assistants in the preparation and presentation of
training programmes, briefings and SOP’s.
· To report, monitor or handle small disciplinary matters.
· To be aware and promote all services offered in the Hotel.
· To ensure that all guest wishes are met so far as is reasonably possible.
· To ensure that all staff call guests by their correct name and title.
· To assist with the Restaurant administration as allocated at twice monthly Management
meetings.
· To welcome, sit and take food orders from guests in the Lounge or Restaurant.
· To ensure that service is at all times performed in a professional manner following standards
set.
· To ensure that the billing procedure is thorough, correct and signed at completion of each
meal.
· To collate information and feedback while attending all staff briefings before each service.
· To obtain feedback from guests and to use this to improve service and to pass on such to the
Restaurant Manager and his Assistants.
· To ensure overall responsibility of the running of your station, private function or room
service.
· To assist in preparation, presentation and recording of trainings sessions.
· To maintain good communication between Kitchen/Restaurant and other departments on a
daily basis re specials, shortages and special dietary requirements.
· To ensure that the Restaurant and Room Service areas are maintained to a high standard of
cleanliness.
· To ensure that all appliances, fixtures and fittings are safe and work in accordance with the safety standards
