Craig Hawthorn, MANAGING DIRECTOR

Craig Hawthorn

MANAGING DIRECTOR

The Churchill WLL

Location
Bahrain
Education
High school or equivalent, Management Studies
Experience
17 years, 3 Months

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Work Experience

Total years of experience :17 years, 3 Months

MANAGING DIRECTOR at The Churchill WLL
  • Bahrain
  • My current job since January 2014
General Manager at Restaurant, British Pub
  • Bahrain - Manama
  • January 2015 to January 2016

Food & Beverages, Events, Private Membership Club

Turnover Employees Units
$10, 000, 000 15 2
LFL% Target% Countries
65% 5% 2

Responsible for the day-to day running of the business with a particular emphasis on sales and business development. Making sure that the business continues to grow by way of developing new clients whilst maintaining its existing customer base.

Key Responsibilities:


Identifying, developing and directing the implementation of business strategy.


Cultivating the company's reputation and brand in the market, with customers and suppliers.


Planning and organising the organisation's activities to achieve targets.


Responsible for the Profit & Loss for the business.


In charge of leading, motivating and developing the management team.


Liaising with officials of government departments and regulatory bodies.


Managing multi-cultural teams


Developing business plans and preparing comprehensive business reports.


Improving margins and maintaining a high quality service to clients.


Reviewing, refining and developing the strategy and direction of the company.


Building membership relationships that result in revenue and profitability growth.




Creating and maintaining links with other trade and professional associations.


Keeping control of business expenditure, ensuring it's within agreed budgets.

Key Achievements:
•Founder and developer of the Churchill WLL brand
•Achieved an alcohol licence for a standalone unit in a Middle East country
•Created the Brand, building concept, decorations and fit out
•Achieved a pre-opening membership +100 members.
•Created affinity with 15 local companies
•Created supplementary club associations
•Member of the chamber of trade
•Members activity classes established
•Held sporting events
•Created themed evening, and sponsored local football team







INGLOT Cosmetics - MENA and India, based in Dubai UAE

Country/Operations Manager at MAC Cosmetics
  • Saudi Arabia
  • January 2013 to January 2015

Cosmetic retail and franchised business

Turnover Employees Units
$3, 000, 000 350 30
LFL% Target% Countries
67% 22% 1

Responsible for the sales and operations in respect to all retail functions across Saudi Arabia, MAC employs 100% Saudi Arabian female workers
Key Responsibilities:
•Sales and operations for KSA MAC
•14 direct reports
•350 artists and store management 2015
•MAC Brand DNA in Middle East
•New Stores, relocations and refurbishments
Key Achievements:
•Sales are 22% ahead of plan, 67% ahead of last year
•Shrinkage ahead of trend, all costs are in line with ratios and targets
•Opened 9 new stores, with 26 planned for 2015
•Instigated soft skills workshops
•Promoted 15 female managers



Lex Consulting - Worldwide, based in Bahrain

Business Development Director
  • January 2012 to January 2013

Projects management and introduction to the Middle East for new companies

Responsible for the development of Marketing and Operations Projects in respect of all retail, corporate and franchise fashion, Training Centre, Business Centres sales, property and equipment sourcing, licencing, and rental, manpower planning in the GCC, and construction ensuring brilliant growth and profit earnings

Key Responsibilities:
•Sales revenue
•Training and Education Administration and leadership
•8 direct reports
•New ventures and financial services
•Contract administration, claims, certificates ISO
•KPI monitoring and reporting
•Company operations, IT logistics and property
•Client services

Key Achievements:
•Sales are 145% ahead of plan
•Set up and coordination of 22 new fashion units
•Created planograms for all stores
•Developed and implemented best practise Operations Manuals
•Fashion Sales Process Training created and implemented
•Operations set up, IT, HR, Finance departments
•Created strong links with Government
•Created Business centre format
•Negotiated 2 franchise partners in Saudi for equipment and construction supply

Zohoor Alreef - 4 countries, based in Saudi Arabia

Operations Director
  • January 2010 to January 2012

Retail and franchised beauty stores

Just Tiling - 3 countries, based in Essex UK

Managing Director at Esporta Health Clubs
  • January 2009 to January 2010
Marketing Director at Exclusive Health and Fitness Clubs
  • January 2007 to January 2009
Associate Sales Director at Caudwell Group - Phones4U
  • to

Jewellery and fashion
•Warner Bros - Fashion and homeware

at WH Smith FMCG
  • to

Education

High school or equivalent, Management Studies
  • at Pitsford University
  • November 2018
Bachelor's degree,
  • at London University
  • January 2001

Marketing, Oxford Brook (2003)

Bachelor's degree, Management Studies
  • at Leicester University
  • January 1997

in

Master's degree, Management Studies
  • at Oxford University
  • January 1992

courses: Certificate in

Specialties & Skills

Promotions
Management
Project Management
Training
CONSULTING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
FASHION
FINANCE
FINANCIAL
GOVERNMENT
HUMAN RESOURCES