Car Park Controller
Middle East
Total years of experience :17 years, 8 Months
Car Park Controller
Serco Dubai Metro - Middle East
Dubai, United Arab Emirates
February 2011 to Present
Duties & Responsibilities: - Allocation and management of resources.
- Ensure that all car park services are carried out in timely, accurate and efficient manner in line with relevant performance target.
- Provide effective communications and information with internal and external in an efficient and timely manner.
- Undertake inspection and audits on a routine and ad hoc basis.
- Manage lost property.
- Assist passengers and customers with special needs and accessibility requirement.
- Meet and greet customers and provide a high level of customer service.
- Perform shift and emergency duties when required.
- Perform and carry out other duties as instructed / directed by the Station Master, Operation and Transport Interface Manager or Operation Director.
- Technical, Financial and people Accountability
- Manage and motivate car park operation staff with an aim to meet the committed performance target of car park operations.
Station Agent
Serco Dubai Metro - Middle East
Dubai, United Arab Emirates
September 2010 - January 2011
Duties & Responsibilities: - Rendering world class customer services, Securing safety of the passenger.
- Selling ticket/cards, cash float, attending queries of passenger on map of Dubai.
- Monitor and report any abnormalities / fault within the station.
- Coordinate with station master, contractor, ambulance, Dubai police and Civil Defense Department in any emergency situation.
- Perform and carry out other duties as instructed / directed by Station Master.
Retail Sales Officer / In-charge
Eros Electricals - Badri Group of Companies
Dubai, United Arab Emirates
December 2006 - December 2009
Duties & Responsibilities: - In-charge of overall operation of the showroom, attend meetings, trainings and seminar.
- Making monthly sales and petty cash report, Cashiering, Ordering and Receiving of stocks.
- Assists and attending customer needs, queries/complaint and makes decision making.
- Making daily and monthly inventories, salesmanship, and merchandising.
- Update email in the system, Coordinate with Co-employee and hitting monthly sales quota.
- Follow company rules and policies.
Store Officer In- charge
Cellway Technologies
Quezon City, Philippines
January 2003 - December 2006
Duties & Responsibilities: - In charge in Managing store personnel.
- Cashiering, Ordering and Receiving of stocks
- Making Sales report, monitor inventory and merchandising.
- Handling customer complaints in a professional manner and makes decision making.
- Salesmanship, hitting sales quota and administrative work.
Branch Supervisor
Multi Allied Int'l. Corporation
Makati City, Philippines
June '99 - January '01
Duties & Responsibilities: - Supervises sales utility clerk, cashier and technician.
- Monitor daily, weekly and monthly inventories.
- Merchandising, salesmanship, sales quota targeting.
- Effective handling of client complaints and services.
Bar and Restaurant Supervisor
Suga Sushi Corporation
Las Pinas City, Philippines
June '98 - November '98
Duties & Responsibilities: - Supervise crew, cashier, cook and maintenance.
- Making daily & monthly inventories, Ordering, Purchasing of stock.
- Handling customer complaints and overall maintenance of the bar.
April 1991- Bachelor of Science in Commerce Major in Business Management. University of Saint La Salle