Assistant Sales Manager / P.A to General Manager
Grand Excelsior Hotel bur dubai
Total years of experience :10 years, 11 Months
Assist the Director of Sales and General Manager with everyday work.
Follow up some work with heads of departments.
Basic Function Contracting Coordinator assists the administrator in negotiating the terms, dates, and payment of contracts with service vendors and supplies. the contracting coordinator also maintains contract files and ensures that the proper department is charged. Which helps the accounting department better allocate and manage the company budget.
Basic Function Duty Managers typically handle the security, customer service, and some management concerns of an organization. Industries in which they operate include hotels, stores and fitness clubs. These managers oversee the maintenance and overall safety procedures of the premises. Managers often liaise or meet with other executives or managers. A Duty Manager usually performs many of the following tasks:
•Ensuring employees are offering exceptional customer service
•Making sure customers are happy with the service and products
•Delegating duties
•Assisting store managers
•Helping to implement store policies
•Routing sales productivity reports to staff
•Motivating employees
•Managing store cleanliness and organization
•Dealing with customer complaints and issues
DUTIES AND RESPONSIBILITIES
•Deliver the company experience for guests
•Work with the hotel team to create the company experience for guests
•Create an environment for the guests designed to stimulate all senses through personal services, amenities and experiences.
•Follow up with guests with additional services that enhance the guests' experience.
•Handle guest requests personally and/or refer as appropriate.
•Demonstrate the hotel values when providing service and teamwork.
•Create luxury for all the senses by greeting and seating guests.
•Welcome guests and make them feel at home.
•Take all room service orders quickly and courteously.
DUTIES AND RESPONSIBILITIES
•Check patrons' identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
•Collect payments from customers.
•Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
•Take orders from patrons for food or beverages.
•Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
•Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required