Al Dar
Total years of experience :25 years, 5 Months
includes but not limited to:
Manage the day- to-day operations of the Location/Site.
Meet and assist Royal Families VIP's including Protocol Department.
Daily shifts reports and daily summaries.
Ensure that our service is implemented in accordance with the standard operating procedures of the Airport.
Ensure quality of services
Ensure high standards of
includes but not limited to:
Manage the day- to-day operations of the Location/Site.
Meet and assist Royal Families VIP's including Protocol Department.
Daily shifts reports and daily summaries.
Ensure that our service is implemented in accordance with the standard operating procedures of the Airport.
Ensure quality of services
Ensure high standards of Al Dar Lounge.
Build team work and boost morale among the staff.
Ensure all lounges are tied up at all times .
Maintain good relationship between the clients and the management of operating procedures.
Communicate company policies to all staff.
Ensure safety at work and supervises work activities.
Ensure that safety at work's procedures and techniques are followed and maintained.
Welcoming the customers
Guiding the customers for their needs
Checking the documents required for the costumers
Receiving and handling e-mails
Maintain the high standard quality all the shift long
Action taker of any instant problem at the lounge to the right person
Make sure all is well organized and maintain operational controls effectively
Monitoring the sales volume as daily basis
Handling the staff related issues
Making daily sales reports
Mange the training and development skills to the staff
Maintain to get up- selling target from the production line
Maintain the Pub- Restaurant cleanliness Hygiene standards
Communicate the company policies with all the staff
Responsible for improving productivity and reduction of food waste
Control cost and production
Handling the staff schedule
Manage training and develop staff
Up-selling of our products
Train the new hire for our standards
Ensure costumers complaints /feed back are addressed and resolve queries
Maintain standards of the restaurant, hygiene and follow HACCP
Check in out of the guest
Handling the guest complain
Promoting good image of the hotel
Dealing with the Travel Agencies
Sending reports to all departments of the Hotel
Daily reports to be submitted to the General Manager
Certificate :