Senior Travel Consultant - Outgoing Department
Fabiola Turism
Total des années d'expérience :20 years, 0 Mois
-Development of the outgoing department;
-Designing and budgeting tour packages in Europe (by plane or bus), groups and individuals;
-Contracting and negotiating with various international partner companies and suppliers;
-Promoting the agency’s packages to schools, resellers travel agents, websites, brochures, newsletter;
-Arranging and carrying out the materials to promote the agency;
-Working with school groups (creating their itinerary- schedule, booking their accommodation, restaurants );
-Handling groups or individuals booking request;
-Issuing tax documents, invoices and all travel documents;
-Airline tickets using Online Reservation System for Low Cost Carriers and Vola Reservation System for the rest of airlines;
-Working with online reservation systems TUI, AIC, HOTELCON, TRAVELSALES;
- Create and introduce launch packages/ deciding how many holidays to sell during each season, for which resorts/countries;
- Responsible of budgeting and implementation;
- Responsible of contracting with overseas agents, wholesalers and online systems;
- Contracting and negotiating with local hotels and suppliers;
- Responsible for marketing via travel agents, websites, brochures, fliers;
- Serve clients by selling various travel products offered by the agency;
- Handling all group requests (outgoing - incoming);
- Sending quotations and offers to individual clients;
- Following up all travel details of the file from arrival till departure;
- Handling booking, invoicing and issuing tickets;
- Signing contracts and confirming customer names with airline/coach operators/hotels;
- Managing complete inbound/outbound activities (excursions- daily trips and accommodation reservations);
- Airline tickets, registration applications regarding the travel period, class desired, available budget; monitoring companies’ offer to find an optimal response to customer demand by using Online Booking System for Low Cost Carriers and Travel Manager System( reservation system for airlines and hotels); billing, collection and issuance of flights documents;
- Planning, organizing and coordination of outgoing and incoming travel packages for groups (excursions, hotels reservations and assisting the guide during the journey );
- Organizing all documents required for outbound or inbound travel that are necessary for the local guide during the group accompaniment (service provided);
- Working with school groups (creating their itinerary- schedule, booking their accommodation, restaurants and tickets to different sights- places of interest );
- Sell tourism products and corporate holiday;
- Make travel arrangements as assigned by the supervisor for internal and external holiday packages, price calculation, promotion and sale of holiday packages;
- Make travel offers or travel packages as requested by clients (price calculation, special offers), hotels, transfers;
- Airline tickets, registration applications regarding the travel period, class desired, available budget; monitoring companies’ offer to find an optimal response to customer demand by using Travel Manager reservation system; billing, collection and issuance of flights documents;
- Working with online reservation systems TUI, AIC;
- Maintain good relationship with clients and with various partner companies and suppliers, both national and international;
- Registration of tourists on agency programs;
- Preparing tax documents, issuing invoices, contracts and travel documents;
- Billing and tracking receipts / payments;
- Health insurance products-services;
- Promoting the agency’s offers to clients via travel agents, websites, brochures and television advertising;
- Arranging and carrying out the materials to promote the agency;
- Maintain websites and customer databases;
- Participation -Taking part in tourism fairs and exhibitions;
- Obtaining feedback from the tourists to improve and diversify tourism programs;
- Reservations
- Festivite activities organizer ( weddings, birthday partys, bussines meetings, etc )
- Advertising ( on internet, brochures, etc )
- Supply
- Maintain good relationship with clients and suppliers also
