outlet supervisor
reflections hotel
Total years of experience :10 years, 6 Months
As a senior Supervisor of the department actively involved in day today F & B operations, briefing & instructing to other colleagues and production area, Handling Cashiering , Banqueting, handling guest inquiries and resolving issues and training other colleagues
The position involves high guest contact and presents at the first point of contact in Room Dining for all guests. Take the guest order via phone. Inputs Food and Beverage order through micros. Coordinates guest amenities and organizes guest table pick-up on completion of meals in timely manner. Up-sell food and beverage by making well informed and allocate suggestions. Collect payments and pay gratuities. Maintain a high standard and sanitation and cleanliness