Crosby Estil

Responsibilities
• To prepare schedules for all personnel according to the forecast and within the limits of the staffing guide and to ensure adequate manpower at all times and under the guidance of the Restaurant Manager.
• To recommend hiring, promotions and dismissal to the Restaurant Manager.
• To ensure the proper maintenance and cleanliness of all areas of the Restaurant.
• To be involved in planning of promotions, beverage purchases and pricing under the supervision of the Restaurant Manager.
• To ensure sanitary conditions according to Health codes and standards.
• To supervise the daily operation under standards fixed by Restaurant Manager.
• To advise and consult with Restaurant Manager with regards to service matters.
• To supervise all Restaurant personnel constantly observing attitude towards colleagues and guests.
• To identify training needs and propose training programs in co-relation with the Restaurant Manager. Regularly trains subordinates to achieve highest professionalism.
• To ensure correct handling of equipment to minimize breakages and losses.
• To inspect all areas daily before opening according to fixed standard checklist and ensure full adherence of the closing duties.
• To enforce and maintain all policies and procedures under the guidance of the Restaurant Manager.
• To prepare requisitions for beverages, condiments, general supplies and guest supplies, taking into consideration established par stocks.
• To maintain standards specification for all beverages/food & cocktails under the guidance of the Restaurant Manager.
• To adhere to fixed grooming standards as per policy.
• To replace the Restaurant Manager on his/her absence as fully in charge of the operation.
• To assist the Restaurant Manager in ensuring that full respects of dress code and entrance procedures are fully adhered to.
• To assist the Restaurant Manager in ensuring that sound and lighting levels are always adhered to as per fixed standards.
• To inspect all fridges and stores to check expiry dates on all items.
• To observe opening and closing hours of the restaurant according to the law and company standards.
• To ensure correct control of food and beverage to avoid wastage and spoilage.
• To perform any other duties assigned by the Restaurant Manager.
• To carry out an internal induction and training course, in liaison with the Restaurant Manager when a new member of the Service staff arrives.
• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
• To generally promote and ensure good inter-departmental relations.
• To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
• To demonstrate pride in the workplace and personal appearance at all times
• To adhere to rules and regulations at all times.
• To report any equipment failures/problems to the Maintenance Department.
• To pass any maintenance requests to the Maintenance Department.
• To participate in any Training/Developments schemes as recommended by senior management.
• To comply with any reasonable request made by management to the best of your ability.
• Ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.

❖ Restaurant Supervisor
Burgerholic Arabella
And 360 mall branch.
Al-bidaa, safat, Kuwait
From-sept 15, 2013 - Present
❖ Barista
Living room lounge
Marina crescent

Salmiya, Kuwait
From- sept 15, 2012-feb 15, 2013
❖ Barista

Al-Muhallab Kuwaiti Seafood Restaurant
The Palms Beach Hotel & Spa
Al-Bidaa, Safat, Kuwait
From Sept 09, 2010- Sept 12, 2012
❖ Waiter

Al-Muhallab Kuwaiti Seafood Restaurant
The Palms Beach Hotel & Spa
Al-Bidaa, Safat, Kuwait
From March 11, 2010 - July 12, 2012
Trainings: ➢ In-charge supervisor
Burgerholic 360 branch
Handling staff, cashiering, ordering, and guest complains, micros system editing, inputting new menus.

➢ Barista
Living room lounge
Mixing juices, Hot & cold coffee. Preparing desserts.

➢ Barmen
Al-muhallab seafood restaurant
Mixing fresh juices, cocktails, smoothies, coffee & tea, preparing Arabic sweets,

➢ Food attendant/food pick up
Al-muhallab seafood restaurant
Taking orders, suggesting & up-selling, assisting guest, food pick up and deliver, checking for quality.

➢ Cook/kitchen staff
International buffet lounge
Preparing ingredients, mixing and marinating, cooking and distributing.