محمد عاشق سي بي, System Engineer

محمد عاشق سي بي

System Engineer

Central Board of Indirect Taxes and Customs

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم عالي, CCNA, MCSE
الخبرات
1 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 7 أشهر

System Engineer في Central Board of Indirect Taxes and Customs
  • الهند - Cochin
  • يوليو 2022 إلى يناير 2024

As a System Engineer in CBIC organization, I am responsible for designing, implementing, maintaining, and upgrading our IT infrastructure to ensure the smooth operation of our systems. You will work closely with cross-functional teams to identify and resolve any issues and ensure that our systems are optimized for performance and reliability.

Key Responsibilities:

• Proficient in using ServiceNow ticketing tool.
• Manage O365, OneDrive, Microsoft Teams, and
Outlook.
• Prepare and manage data using Microsoft Excel and
Word.
• Administer Active Directory and Group Policies.
• Provide remote user support and resolve hardware and
software issues.
• Manage IT assets and maintain asset reports.
• Support VPN connections for remote employees.
• Administer DHCP and DNS.
• Deploy, update, and troubleshoot McAfee Enterprise,
antivirus, Endpoint Security, Proxy Agents, DLP Agents,
and AV.
• Deploy OS and software using System Centre
Configuration Manager (SCCM) console.
• Deploy MAC OS (Monterey).

الخلفية التعليمية

دبلوم عالي, CCNA, MCSE
  • في EYS IT SOLUTION
  • سبتمبر 2020
بكالوريوس, Computer And Systems Engineering
  • في University Of Calicut
  • مارس 2020

Projects and Achievements during BCA Studies: Final Year Project: Developed a comprehensive library management system using PHP and MySQL, which streamlined book tracking and management processes. -Team Leader: Led a team of four in a semester-long project to create an e-commerce website, enhancing skills in HTML, CSS, JavaScript, and backend development. - Academic Excellence: Consistently ranked among the top 10% of the class, achieving high grades in key subjects like Data Structures, Database Management Systems, and Software Engineering. - Technical Workshops: Participated in workshops and seminars on emerging technologies such as cloud computing, IoT, and cybersecurity. - Internship Experience: Completed a summer internship at a local IT firm, gaining practical experience in network administration and IT support. These activities not only honed my technical skills but also developed my teamwork, leadership, and problem-solving abilities.

Specialties & Skills

IT Technical Support
Microsoft Office Suite
Hardware Support
Network Configuration
Troubleshooting
Windows Server Management
Servicenow management
TCP/IP Networking (VPN,Vlan,Dhcp..,)
Microsoft 365 Management
Maintaining Data Backups
Windows & Mac OS Installation and Management
Network devices, Access control systems and other hardwares management
Printer,Scanner & other peripherals Installation and support
Troubleshooting Issues both Remotely and Directly
Microsoft Office
Technical Support
Installation
Customer Service
Administration
Science

اللغات

الانجليزية
متوسط
الملايام
اللغة الأم
العربية
مبتدئ
الهندية
متوسط

التدريب و الشهادات

MCSE (تدريب)
معهد التدريب:
EYS IT SOLUTION
تاريخ الدورة:
May 2023
المدة:
100 ساعة
CCNA (تدريب)
معهد التدريب:
EYS IT SOLUTION
المدة:
100 ساعة