Crystal Done Monta, Admin Assistant / Receptionist

Crystal Done Monta

Admin Assistant / Receptionist

Q M C

Lieu
Koweït - Hawali
Éducation
Baccalauréat, INFORMATION MANAGEMENT
Expérience
13 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 6 Mois

Admin Assistant / Receptionist à Q M C
  • Koweït - Sabah as Salim
  • Je travaille ici depuis novembre 2020

Name of Company : Quttainah Medical Center (Kuwait)
Nature of Business : Out-patient Medical Clinic
Address : St.127, Block 1, Sabah Al-Salem, Kuwait
Position : Receptionist / Admin Assistant
Date of Employment : November 2020 - Present

Job Description
 Execute all administrative tasks ensuring correctness for documentations, transactions, payment/cashiering.
 Apply and verify Medical Insurance approval on-line for consultation and medical procedures.
 Coordinate with the doctors for any changes in schedule.
 Assist patients according to their needs.
 Responsible for the maintenance and monitoring of the company systems
 Monitors operation, ensures accuracy of daily transactions, conduct staff trainings and endorsements.
 Personal assistance to patients.

Admin Assistant/Receptionist à YMC
  • Koweït - Hawali
  • septembre 2019 à juin 2020

Name of Company : Yiaco Medical Center (Kuwait)
Nature of Business : Out-patient Medical Clinic
Address : Salmiya, Kuwait
Position : Receptionist / Admin Assistant
Date of Employment : September 2019 - June 2020

Job Description
-Execute all administrative tasks ensuring correctness for documentations, transactions, payment/cashiering.
-Apply and verify Medical Insurance approval on-line for consultation and medical procedures.
-Coordinate with the doctors for any changes in schedule.
-Assist patients according to their needs.
-Responsible for the maintenance and monitoring of the company systems
-Monitors operation, ensures accuracy of daily transactions, conduct staff trainings and endorsements.
-Personal assistance to patients.

Property Administrator à Q8 Realtor
  • Koweït - Hawali
  • juin 2019 à septembre 2019

Name of Company : Q8 Realtor (Kuwait)
Nature of Business : Real Estate Company
Address : Shaikha Complex, Al Blajat Street, Block 6, Salmiya
Position : Property Administrator
Date of Employment : June 2019 - September 2019

Job Description
 Execute all administrative tasks for the Landlord and the management ensuring correctness for documentations,
transactions, payment/cashiering.
 Frontline/Main person to contact of all Tenants, the Landlord, Management and Prospective clients with regards
to the property being handled.
 Responsible for showing (Tour) prospective clients, answer all queries regarding the property and discussing
the process and computation fees.
 Responsible for collection of tenants’ rent payment and ensure that all tenants paid on time or make
arrangements for those who will not be able to do so.
 Responsible for managing assigned property including the maintenance of all areas (cleanliness, presentation,
tenants’ complaints, and maintaining fully furnished apartments, etc). Should be able to supervised repair or
coordinate to maintenance dept. to fix problems as soon as possible.
 Responsible to resolving issues/disputes/complaints coming from the tenant in a timely and professional
manner.
 Monitors all the subordinate including Cleaners, Handyman, Maintenance and outside contractors and ensuring
all task are carried out properly.
 Responsible for Handling and answering emails, phone calls and messages, coordinate professionally for all
conversation.
 Prepare monthly reports for the CEO.
 Carry out any other tasks as assigned by the superiors and landlord.

Administrative Assistant / Receptionist à QS Gymnastics and Dance School
  • Koweït - Hawali
  • mars 2019 à juin 2019

-Execute all administrative task ensuring correctness for documentations, transactions, payment/cashiering.
-Coordinate with the Coaches and Parents/Students for any changes in schedule and other information/ announcements related to their class schedules.
-Assist students to their needs.
-Responsible for the maintenance and monitoring of the company systems
-Monitors operation, ensures accuracy of daily transactions, conduct staff trainings and personal assistance to prospective clients as and when needed.
-Sole responsible for the overall accounts functions starting from billings, invoices, journals, ledgers, payables, receivables, up to generation of financial statements.
-Perform month-end closing and inventory lists.
-Prepare monthly reports for the CEO.
-Carry out any other tasks as assigned by the Owner

Office & Accounting In Charge à PCMJ Bills Payment Center & Travel & Tours Services
  • Philippines
  • février 2017 à février 2019

Nature of Business : (One Stop Shop for Bill Payments, Remittances, Travel & Tours, Ticketing & Insurance)

Job Description
Responsible for overall office administration which include but not limited to ensures correctness and accuracy of all documentations, contracts, transactions.
Responsible for the maintenance and monitoring of the company systems, e-marketing tools
Monitors operation, ensures accuracy of daily transactions, conduct staff trainings and personal assistance to prospective clients as and when needed.
Sole responsible for the overall accounts functions starting from billings, invoices, journals, ledgers, payables, receivables, up to generation of financial statements.
Management of the company's bank accounts, bank balances, cash flow, forecast, reconciliations, in accordance with financial management policies and established approval levels.
Process payroll and payroll related reports needed by the owner
Perform month-end closing and year-end duties such as reconciliations, and inventory lists.
Prepare monthly and annual financial reports for the CEO and submits reports and filings in compliance with local government laws.
Carry out any other tasks as assigned by the Owner

Credit & Collection Officer à East Orient Properties Holdings, Inc. (Real Estate Developer)
  • Philippines
  • mars 2016 à janvier 2017

Job Description
Provide customer service regarding credit and collection issues, process customer refunds and payments, review and process account adjustments, resolve client discrepancies and short payments. Computation of interest and penalties.
Responsible for monitoring and maintaining assigned accounts - client calling, mailing or e-mailing for reminders/demand and other necessary information, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support such as providing reports for Accounts payments and Billing report.
Responsible in creating monthly bills for clients and homeowners (electricity and water bill, monthly dues.)
Must communicate & follow up effectively with sales dept. and coordinating with branch staff regarding customer accounts on a timely basis.
Establish and maintain effective and cooperative working relationships with client and co-workers.
Reporting directly to the CEO of the company.

Admin & Accounting Assistant à Armor Loans & Credit Corporation (Loans & Credit)
  • Philippines
  • juillet 2013 à février 2016

Job Description
Preparing correspondence in timely and efficient manner (phone, fax, mail, e-mail etc.)
Proof reading and reviewing of all correspondence before sending for signature
Handle distribution of all incoming and outgoing department paperwork promptly and efficiently.
Maintain all department files, update existing files and create new files when necessary.
Preparing of Meeting Minutes
Collating the daily and monthly departmental reports
Petty cashiering
Monitoring of Office supplies Inventory
Providing support to the Accounting Department
Performing basic office tasks, such as filing, data entry, answering phones, processing emails, etc.
Handling communications with clients via phone, email, and in-person.
Processing transactions, issuing checks and vouchers, and updating ledgers, budgets, purchases, etc.
Preparing financial reports.
Assist with audits, fact checks and recording discrepancies

Billing Admin Staff – Main Branch à Upsight Construction, Inc (PLDT Contractor)
  • Philippines
  • janvier 2013 à juin 2013

Date of Employment : January 2013 - June 2013 (Contractual)
Job Description
Managing account balances to discover outstanding debts or other inconsistencies.
Collecting all information needed to calculate bills receivable.
Checking the data input in the accounting system to ensure accuracy of final bill.
Issue invoices and bills and sent them to customers through various channels (e-mail or in-person.)
Issue customer account statements periodically or whenever necessary
Receive payments through various methods (cash, online payments etc.) and check for credibility
Send reminders for payments and contact clients when assigned
Update records with new payments, balances, customer information etc.
Answer questions and handle complaints from customers regarding bills
Report on activity to upper management.

Liaison Officer / Admin Staff à Welmanville Development Corporation (Real Estate Developer)
  • Philippines
  • février 2012 à janvier 2013

Job Description
Maintain thorough knowledge of the company, most importantly the understanding of contracts and other relevant documents regarding transferring, mortgaging and selling of real estate properties.
Monitor, coordinate, and communicate with clients, real estate owners, government agencies and upper management.
Work with other staff members, to coordinate regarding any issues that arise and other concerns.
Collect, analyze, and utilize data and feedback to inform company and other entity for relevant information.
Organize documents/important contracts and handling office tasks, such as filing, generating reports and presentations, and setting up for meetings between parties.
Providing real-time scheduling support by booking appointments and preventing conflicts.
Proactively solve conflicts and address issues that could occur between the company, client and other entity.
Promptly respond to incidents and other events as necessary
Act as a positive representation of the business to the community.
Maintain polite and professional communication via phone, e-mail, and mail.
Report on activity to upper management.

Administrative Assistant (Foodsphere Distribution Information System) à Southern Consolidated Snack Sales (F&B)
  • Philippines
  • septembre 2010 à février 2012

Job Description
Responsible for monitoring and management of Foodsphere Distribution Information System (FDIS), a system intended only for CDO canned goods.
Encoding of prices, sales, purchases, inventory discrepancies and other data regarding the products of the system.
Actual inventory/audit of warehouse.
Coordinate with clients and key accounts especially CDO.
Answer the telephone, distribute messages, and redirect calls to the appropriate department.
Manage email (sending, replying, etc.)
Maintain company files and records to ensure they remain updated.
Manage basic bookkeeping duties.
Prepare and mail bills, contracts, invoices, receivables, purchases and sales invoices for wholesalers.
Help with office management and organization processes.
Track inventory of office supplies and inform the management about any shortages.
Plan and book travel arrangements and venues for company events.
Schedule meetings and plan various department activities and calendars.

Éducation

Baccalauréat, INFORMATION MANAGEMENT
  • à City College of Lucena City Hall Annex
  • mars 2010

IN

Specialties & Skills

Consolidation
Email Management
Documentation
Microsoft Office
Data Encoding
BOOKKEEPING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
INVENTORY MANAGEMENT
MEETING FACILITATION
MICROSOFT MAIL
MICROSOFT OFFICE

Langues

Anglais
Moyen
Tagalog
Expert