Crystal Joaquina Natasha Furtado, Administrative Assistant

Crystal Joaquina Natasha Furtado

Administrative Assistant

Brainstem Kuwait

Location
Kuwait
Education
Bachelor's degree, Commerce and Business Administration
Experience
16 years, 6 Months

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Work Experience

Total years of experience :16 years, 6 Months

Administrative Assistant at Brainstem Kuwait
  • Kuwait
  • My current job since March 2016

Attend to phone calls
Develop and maintain a filing system
Provide general support to visitors
Prepare quotations
Organize and schedule meetings and appointments
Order and maintain office supplies
Maintain contact lists
Diligently performs all other duties entrusted from time to time

Office Manager at Topworld International
  • Kuwait - Al Kuwait
  • November 2013 to February 2016
Administrative Assistant at Al Seef Hospital
  • Kuwait
  • March 2011 to March 2013

Answer and direct phone calls
Develop and maintain a filing system
Provide general support to visitors
Assist in the preparation of regularly scheduled reports
Organize and schedule meetings and appointments
Order and maintain office supplies
Book travel arrangements
Maintain contact lists
Produce and distribute correspondence memos, letters, faxes and forms
Updating the staff list of the department periodically
Diligently performs all other duties entrusted from time to time

Executive Secretary at Bader Al Mull
  • Kuwait
  • June 2008 to March 2011

Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc.
Attend meetings and keep minutes
Answer and direct phone calls
Handle and prioritize all outgoing or incoming correspondence
Make travel arrangements for executives
Handle confidential documents ensuring they remain secure
Prepare invoices or financial statements and provide assistance in bookkeeping
Order and maintain office supplies
Maintain electronic and paper records ensuring information is organized and easily accessible
Conduct research and prepare presentations or reports as assigned

Secretary at Suma Fruits International Co
  • Kuwait
  • November 2006 to February 2007

Answer phone calls and redirect them when necessary
Manage the daily/weekly/monthly agenda and arrange new meetings and appointments
Make travel arrangements
Prepare and disseminate correspondence, memos and forms
File and update contact information of employees, customers, suppliers and external partners
Support and facilitate the completion of regular reports
Develop and maintain a filing system
Check frequently the levels of office supplies and place appropriate orders
Document expenses and hand in reports
Undertake occasional receptionist

Secretary at Gemini Entertainment and Marketing Agency
  • Kuwait
  • January 2006 to April 2006

Organize and coordinate meetings, conferences, travel arrangements
Implement and maintain office systems
Arrange and confirm appointments
Organize internal and external events
Handle incoming mail and other material
Set up and maintain filing systems and manage office space

Data Entry at Commercial Bank of
  • Kuwait
  • June 2005 to July 2005

Operated and Customer Service

Training under Loan Department.
Training under Customer Service.
Training under Cashier Department.
Training under Reception.

Successfully completed Summer Training Programme

Customer Service at Commercial Bank of
  • Kuwait
  • June 2003 to August 2003

Data Entry
Opening bank accounts
Attending to telephone and all routine correspondence
Handle and resolve customer complaints
Follow up on customer interactions
Record details of inquiries, comments and complaints

Successfully completed assignments in E-Banking Services

Education

Bachelor's degree, Commerce and Business Administration
  • at Indira Gandhi University Sharq
  • January 2012
High school or equivalent, Commerce
  • at Shaheen Institute
  • March 2006
High school or equivalent, 10th Grade
  • at Central Board of Secondary
  • January 2005

Specialties & Skills

Project Management
Graphic Design
Digital Marketing
Customer Service
ADMINISTRATIVE ASSISTANT
BOOKKEEPING
CONFERENCES
CUSTOMER SERVICE
DATA ENTRY
MEETING FACILITATION
MICROSOFT OFFICE
TELEPHONE SKILLS
TRAVEL ARRANGEMENTS

Languages

Arabic
Beginner
English
Native Speaker
Hindi
Expert

Training and Certifications

The Master Class for Secretaries and Administrative Professionals (Training)
Training Institute:
Global Franchise

Hobbies

  • Reading
  • Sketching
  • Basket Ball
  • Internet Browsing