operation manager
La Derma Laser & Skine Tiba Group
Total years of experience :11 years, 0 Months
Clinic operation manager: of specialized dermatology center and laser treatment
My responsibilities include:
• Direct planning, supervising, and managing the clinic business
• Develop and implement marketing plans
• Studying competitors and working to increase the market share of the center
• Business Development of the clinic and the internal system of work
• Direct supervision of employees and training them to develop the business
• Full management of inventory and ongoing operations of the clinic
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards
• Reporting to the CEO finance, sales and the team performance
• HR tasks (training, control & evaluated the employees)
Salalah Branch Manager of specialized dermatology center and laser treatment
My responsibilities include:
• Overseeing and control the employee’s job
• Monitor budget and billing payments
• Order medical and office supplies
• Develop and implement office policies and procedures
• Supervise office staff, including receptionists, secretaries and cashiers
• Maintain medical and staff records
• Coordination with the doctors and nurses to identify potential office dysfunctions
• Arrange cleaning staff and emergency maintenance services as necessary
• Provide informative material for patients
• Generate inventory records
• Ensure compliance with current healthcare regulations, medical laws and high ethical standards
• Develop and implement marketing plans to attract patients
• Evaluating employees and working to develop their performance
My Achievements:
• Expanding the market base of the center and strengthening public relations with various governmental and private entities
• Plan and implement an advertising campaign through several outlets that led to the publication of the name of the center in record time, making it the first competitive center in Salalah market
• The number of patients increased sixfold in a period not exceeding three Months • I got a personal thank you letter from the business owner for the quick and outstanding achievement during the first five months of my work
• Organizing work inside the center and making plans to accommodate the large number of patients with maximum efficiency and good service
+968 City Guide
Bride & Groom Magazine
Synergy Advertising & Publishing
(Within Al Rawahy Group) Muscat, Sultanate of Oman|
(April 2014 to Nov 2016) Tel:
Sales & Marketing Manager of the Bride and Groom Oman magazine which is dedicated for the latest trends in Wedding arrangements, dresses, stages design, products, audio and video systems, ballrooms and the best offers for the perfect gateways.
Sales &Marketing supervisor of +968, City guide which includes wide range of information and details about Oman and Muscat in particular to ease the business and enhance the float of deals among the business community.
My responsibilities include
• Finalizing and proof reading of the whole texts and interviews in the magazine draft.
• Planning the marketing plans for the whole team to approach the right & potential customers.
• Listing all the potential brands to sponsor the magazine or advertise in each edition.
• Evaluating the success of each one out of the four editions per year, setting new plans and innovative and inspiring ideas which will make each edition unique from the other.
• Organizing photo shooting session for the models of each edition to ensure the creativeness element in each.
• Data building which includes business owners’ details and business-related information such as the sector, scale of business, branches, location, service offered and supervising the designing team.
I have started my own business in editing and publishing a private magazine “Just Married” dedicated to spread the awareness about the wedding traditions of each part in Syria. The magazine included information about the latest wedding trends and the biggest brands in wedding planning and event management in Syria. Advice for the brides and grooms to be and interviews with experts in that field.
My Responsibilities include:
• Building lists of potential customers.
• Overseeing the design and the process of each edition.
• Contacting and interviewing teams of experts to share their experiences in this field.
• Contacting the concerned brands to advertise with the magazine and publish their own projects and products or services.
• Supervising team of salesmen to promote the magazine and build its reputation within the market.
• Designing the Marketing plan of the whole company and running orientation session related to the plan.
• Following up with the team to ensure the success of the magazine in all aspects.
• Following up with the printing houses and share the finale design to be printed and delivered on time.
• Contacting the customers and share presentation about the percentage of their ads in the market and the results of publishing with “Just Married” Magazine.
• Inventing a new theme for each edition to be unique from the other and attract the readers as a totally new magazine.
business administration four years bachelor degree marketing management
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