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Czarena P Samson, Client Brand and Operations Coordinator

Czarena P Samson

Client Brand and Operations Coordinator·MACNET ADS

Qatar

Diploma, FRONT OFFICE & ADMIN SECRETARIAL MANAGEMENT

Work experience

Total years of experience: 19 years, 1 months

Client Brand and Operations Coordinator

March 2025 - November 2025

MACNET ADS

Doha, Qatar

March 2025 - November 2025

Client Brand Request and Operations Coordinator
MACNET Advertising | March 2025 Present
•Monitor all tasks and assign duties with the graphics to ensure a smooth flow of work.
• Assist the scheduling in providing feedback into the schedules for the work sites on a daily basis.
• Organize overtime schedule and prioritize works done based on manufacturing lead-times.
• Continuously coordinate with clients and/or other account managers the daily work needed for
delivery/installation.
• Track improper installation, dedicate time to communicating with production and installation departments
and get daily reports and immediately take action with clients.
• Organize progress of works under production and smooth pipeline projects along the scheduling teams.
• Distribute tasks and plan-ahead of campaigns, projects, etc.
• Provide instructions and process information to align nighttime work with assigned tasks.
• Report on a daily and tactical basis on all aspects of the operations to the Operations Manager to the MD.
• Time management on all work schedule to meet the deadlines.
• Arranging all daily work progress reports for the client’s updates.
• Answer all queries and clarification for clients with graphic designers and fabrication team.
• Prepare all completion of work reports and pending and the schedule of deliveries for each client.
• Prepare delivery notes and assign the task in each department from graphic designer to delivery.
• Check the quality of product and completion before delivery.

Company industry:
Arts & Crafts Supplies
Job role:
Design, Creative, and Arts

Admin Officer & HR Assistant

December 2023 - March 2025

Al Hattab Hospitality

Doha, Qatar

December 2023 - March 2025

• Manage the day-to-day HR operations.
• Maintain, monitor, and update residency permit, Hamad health card, visa, staff passport and insurance database.
• Shall prepare request for visa application, labor contracts, RP renewals, Recruitment Travel Permit, visa cancellations and all immigration concerns related to HR.
• Liaise with PRO Administrator regarding RP application, renewal and cancellation, Health card renewal and application, medica l and fingerprint appointments, labor contracts and all immigration issues related to HR.
• Monitor and coordinate the validity and renewals for Company Registration, Computer ID, Chamber of Commerce, Trading license, Civil defense license and medical fitness certificate through PROs.
• Coordinate with the Finance department for Payroll attendance records and submission every pay day.
• Coordinate with HR team & travel agency to arrange for air ticket bookings and LPOs for new hires, annual staff leaves and separated staff.
• Prepare relevant HR reports as required by management.
• Experienced in recording and monitoring attendance for payroll.
• Expert in the recruitment process Locally and Internationally (Sourcing - Interviewing - Endorsing - and hiring).
• Prepare all the Event application forms, permits and all the documentation for every requirement to submit and participated.
• Prepare and submit Interview Feedback Evaluation to the head HR.
• File all company legal documents and all email attachments that are relevant to the companys day-to-day work.
• Prepare JD and Company Accommodation House rules, Restaurants posters and other informative signs.

Company industry:
Food & Beverage Production
Job role:
Human Resources and Recruitment

OFFICE AND OPERATIONS MANAGER

March 2023 - November 2023

MSV Global

Doha, Qatar

March 2023 - November 2023

• Manages schedules, organizes office functions, and oversees daily operations of office employees and daily inquiries.
• Compile, copy, sort, and file records of office staff, business transactions, and other activities.
• Liaise with suppliers on loans, exchanges, sales, quotations, purchases, warranties etc.
• Maintain and develop business relationships with key personnel involved in or directly relevant to a logistics activity, incl uding engineers, vendors, suppliers.
• Ensures company documents such as CR, Trading License, ISO, Computer Card, Employee Ids & Passport etc., are updated.
• Ensures operation of equipment by completing preventive maintenance requirements from light vehiclesto heavy ones and calling for repairs and maintenance of equipment.
• Collaborate with key people in the Estimation, Technical & Production Dept. to ensure clarity of the client requirements, measurements, specifications, technical data of the materials. Evaluate bids, and make recommendations, based on commercial and technical factors.
• Conduct research to source the best products/materials and suppliers in terms of best value, delivery schedules and quality. Find suppliers that have certain certifications, accreditation, and insurance, along with a steady stream of materials that fit within budget restraints.
• Identify local and international vendors, suppliers, and suitable refurbishment contractors to provide cost effective replace ments & repairs, and to support improvements initiatives (look and feel). Notify the technical operations department of incoming or outgoing parts or consumables.
• Negotiate with external vendors to secure advantageous terms. Approve the ordering of necessary goods and services. Negotiate and agree contracts, monitoring the quality of service provided.
• Book and Schedule all the rental of hired equipment and manpower to the site along with its traffic control devices.
• Create offer letters, arrange tickets/ visas for employees newly hired, hires, trains, and on-boards employees.
• Interfaces with IT and facilities to situate new employees in their work environment as efficiently and stress-free as possible.
• Follow up payments from the clients for job done and collect as well & quotation provided as possible.
• Generate, process, and track purchase orders and associated payments, in collaboration with the finance department and with the required approvals from management.
• Make use of the Maintenance Management System to record, track, and review the requirements and flow of parts and consumables required for maintenance of the training devices.
• Identify and prioritize growth opportunities, new markets, and revenue streams to ensure consistent business expansion.

Company industry:
Accounting
Job role:
Management

HR MANAGER

March 2017 - February 2023

TRAFFIC MANAGEMENT SOLUTIONS QATAR

Doha, Qatar

March 2017 - February 2023

MARCH 23, 2017 UP FEBRUARY 2023
❖ Creating Company quotations for clients and documentation.
❖ Arranging payment plans for company financial supports
❖ Responsible for assisting the Accounts Manager for payroll and
collection of checks from the clients.
❖ Build good rapport with clients and the company to maintain good
relationship and continuous projects from payments while working
together.
❖ Records the details and creates reports for all the clients of the
company affiliated.
❖ Review and update technical documents (manuals and workflows)
❖ Manage the flow of documentation within the organization
❖ Maintain confidentiality around sensitive information and terms of
agreement
❖ Responsible for the Business Development Social Media and
Company work photography.
❖ Senior Estimator/Quantity Surveyor (Road Marking and Traffic Signs
Tender
❖ Project quotation handler-PRE-Qual-Material Sub-TDP Submissions to
Ahsghal Projects
❖ Heavy Equipment’s Rental Schedule Handler
❖ Manpower Deployment for site teams and materials on the site.
❖ Arranged the Manpower tie ups from Philippines to Qatar for Hiring of
People.

Company industry:
Civil Engineering
Job role:
Human Resources and Recruitment

Admin and Office Manager

March 2017 - February 2023

Traffic Management Solutions

Doha, Qatar

March 2017 - February 2023

Handling Manpower Recruitment locally and from the Philippines
Have Knowledge on Agency approval and tie up from Philippines to Qatar
handling new office admin staff
training newly hired office staff
Prepares all the letters (offers, promotion, termination , etc.)
assisting all office needs
working as procurement and purchasing

Company industry:
Civil Engineering
Job role:
Administration

TRAFFIC MANAGEMENT SOLUTIONS

March 2017 - February 2023

TRAFFIC MANAGEMENT SOLUTIONS

Doha, Qatar

March 2017 - February 2023

OFFICE ADMIN-PROCUREMENT-HR-DC-SALES
• Document Controller-Arrange all TMS company documentation from Pre-Qualification and Material Submission.
• Controlling company reports from Daily site activity works.
• Following and improving document control procedures.
• Ensuring all documentation meets formal requirements and required standards in Qatar.
• Sorting, storing, and retrieving electronic and hardcopy documents on behalf of clients and industry professionals.
• Producing progress reports for senior managers. Monitor all reports and submit them to various clients and government agencies related to the business. Complete work schedule, manage calendars, and arrange appointments of superiors.
• Arrange all employee attendance from site reports. Maintain and update filing, mailing to clients, and database systems.
• Organized and distributed documents within a company and keep record of it.
• Ensure documents are shared at key times to facilitate timely project completion.
• Working in an office and training newcomers and newly hired employees in administrative work.
• Arranged and records Site Daily attendance for payroll purposes. Create subcontractor agreements for the projects.
• Social Media Manager- Arranged the social media accounts from photos to videos to posting and growing of followers.
• Suggest Solutions to meet clients requirements more efficiently, and /or with greater reusability, and/or longer life.
• Logistics-Arranged all the site trucks booking order to deploy in each company who rented it.
• Sales-Arrange Trucks and other vehicles for sale as per clients request. Sell old company cars, old trucks and equipment that is damaged for scrap in the garage to prevent more expenses.
• Coordination and preparation of all on site duties and TMA& TTM schedule of works.
• Human Resource Management- Find and hire different workers from Road Marking Team Helpers to Light and Heavy Drivers to Office and admin staff. Arrange tickets/ visa for employees and staff, and Agency partnership in the Philippines to Qatar in the legal way. Issue offer letter, warning letter, leave forms and all documentation needed in the office by the employees.
• Arranged Agency Partnership (Manpower Recruitment) Philippines Agency to Qatar Company.
• Procurement Officer-Find suppliers, do comparisons, negotiate rates of services, issue purchase orders for each supplier of TMS and products then records on the system.
• Prepares Quotation and LPO for Clients and Suppliers.
• Keep Track of Records for suppliers, clients, and companies in Qatar and International.
• Customers Service Skills-Maintain good service relations with clients and suppliers.
• Finance Works- Collect Cheque and Payments-helps to request payment and collect it to the clients.
• Follow up and ask for updated payment schedules, get signature for payment balance confirmation from clients whom TMS rendered services.
• Operate office machines, such as photocopies and scanners, facsimile machines, voice mail systems and computers, Printers.
• Communicate with customers, co-employees, and other individuals to answer questions, disseminate, or explain information and address complaints.
• Review files, records, and other documents to obtain information to respond to request.
• Ensures operation of equipment such as heavy trucks, pick-up and company cars by completing preventive maintenance requirements, calling for repairs maintaining company mechanics and find the cheapest supplies for repairs.

Company industry:
Civil Engineering
Job role:
Administration

Senior Cashier

March 2015 - March 2017

COFFEE BEAN AND TEA LEAF QATAR INTERNATIONAL

Doha, Qatar

March 2015 - March 2017

Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

COUNTER- PURCHASING-CASHIER-BARISTA

December 2010 - March 2015

MARY GRACE FOODS GREENBELT 2 BRANCH AYALA MAKATI CITY

Makati City, Philippines

December 2010 - March 2015

• PANCAKE HOUSE GROUP OF COMPANY ROBINSONS PASIG BRANCH

Company industry:
Catering, Food Service, & Restaurant

CASHIER-POINT OF SALES

October 2009 - September 2010

PANCAKE HOUSE GROUP OF COMPANY METROWALK BRANCH PHILIPPINES

Manila, Philippines

October 2009 - September 2010

Food Server

Company industry:
Catering, Food Service, & Restaurant
Job role:
Sales

RESTAURANT

August 2008 - February 2009

CREW

Makati City, Philippines

August 2008 - February 2009

FOOD SERVER

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

-RESTAURANT MANAGER

June 2007 - June 2008

RESTO IPL INC. PLDT Makati

Makati City, Philippines

June 2007 - June 2008

• DUSIT HOTEL NIKKO AYALA PHILIPPINES (Two Years OJT) SCHOLARSHIP GRADUATE

Company industry:
Catering, Food Service, & Restaurant

FOOD ATTENDANT AND RECEPTIONIST

December 2005 - April 2007

DUSIT HOTEL NIKKO

Makati City, Philippines

December 2005 - April 2007

GARNISH DESSERTS, FOOD PREPARATION, MAKES SALADS, APPETIZERS, AND SANDWICHES.

Company industry:
Hospitality & Accomodation

Education

Icon Training Center DohaElena High School

September 2024

September 2024

Diploma, FRONT OFFICE & ADMIN SECRETARIAL MANAGEMENT

Qatar

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

courses: HR Management Level 4 ❖ Admin Secretarial Management Course (IQN) Punlaan School Philippines
View attachment

PUNLAAN SCHOOL

May 2024

May 2024

Diploma, FOOD AND BEVERAGES SERVICES

Philippines

GPA (percentage): 85%

GPA (percentage): 85%

Punlaan School Philippines FOOD & BEVERAGE SERVICES CULINARY
View attachment

ICON Learning Center

February 2024

February 2024

Diploma, Human Resource Management and Office Secretarial Administration Management

Qatar

Hr Management Studies Front office and Admin Secretarial studies Culinary Art Studies
View attachment

Icon Training Center DohaElena High School

January 2024

January 2024

Higher diploma, Admin and HR

Qatar

GPA (rating): Very good

GPA (rating): Very good

courses: HR Management Level 4 taken 2020 ❖ Admin Secretarial Management Course (IQN) March 2020 Punlaan School Philippines graduated 2007
View attachment

PUNLAAN SCHOOL PHILIPPINES

January 2007

January 2007

Higher diploma, HOTEL RESTAURANT MANAGEMENT

Philippines

GPA (rating): Very good

GPA (rating): Very good

FOOD AND BEVERAGE WITH HOTEL MANAGEMENT
View attachment

Bayt.com tests

English for Business Skills Test

Humanities and Social Services

IQ Test

Administrative and Support Service

Skills

Recruitment and Manpower Planning
Expert
Recruitment and Manpower Planning
Expert
Project Management
Expert
Project Management
Expert
Office Administration
Expert
Office Administration
Expert
Purchase & Sourcing
Expert
Purchase & Sourcing
Expert
Global Recruitment
Expert
Global Recruitment
Expert
FOOD PREPARATION
Expert
FOOD PREPARATION
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
OPERATIONS
Expert
OPERATIONS
Expert
RESEARCH
Intermediate
RESEARCH
Intermediate
BOOKING (RESOURCE PLANNING SOFTWARE)
Intermediate
BOOKING (RESOURCE PLANNING SOFTWARE)
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
SOURCING
Intermediate
SOURCING
Intermediate
TRAFFIC CONTROL
Intermediate
TRAFFIC CONTROL
Intermediate
CONSUMABLES
Intermediate
CONSUMABLES
Intermediate
CIVIL DEFENSE
Intermediate
CIVIL DEFENSE
Intermediate
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
DOCUMENTATION
Expert
DOCUMENTATION
Expert
FINANCIAL
Expert
FINANCIAL
Expert
HIRING
Expert
HIRING
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
PHOTOGRAPHY
Expert
PHOTOGRAPHY
Expert
RAPPORT
Expert
RAPPORT
Expert
TENDER
Expert
TENDER
Expert

Social profiles

Languages

English
Expert
Tagalog
Native Speaker

Training and Certifications

Certifications
Human Resource Management Level 4
Feb 2020
Front Office and Admin Secretarial Management
Jun 2020

Hobbies

  • photography