Czarena Pinando Samson, Admin Officer & HR Assistant

Czarena Pinando Samson

Admin Officer & HR Assistant

Al Hattab Hospitality

Location
Qatar - Doha
Education
Diploma, FRONT OFFICE & ADMIN SECRETARIAL MANAGEMENT
Experience
17 years, 7 Months

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Work Experience

Total years of experience :17 years, 7 Months

Admin Officer & HR Assistant at Al Hattab Hospitality
  • Qatar - Doha
  • My current job since December 2023

• Manage the day-to-day HR operations.
• Maintain, monitor, and update residency permit, Hamad health card, visa, staff passport and insurance database.
• Shall prepare request for visa application, labor contracts, RP renewals, Recruitment Travel Permit, visa cancellations and all immigration concerns related to HR.
• Liaise with PRO Administrator regarding RP application, renewal and cancellation, Health card renewal and application, medica l and fingerprint appointments, labor contracts and all immigration issues related to HR.
• Monitor and coordinate the validity and renewals for Company Registration, Computer ID, Chamber of Commerce, Trading license, Civil defense license and medical fitness certificate through PROs.
• Coordinate with the Finance department for Payroll attendance records and submission every pay day.
• Coordinate with HR team & travel agency to arrange for air ticket bookings and LPOs for new hires, annual staff leaves and separated staff.
• Prepare relevant HR reports as required by management.
• Experienced in recording and monitoring attendance for payroll.
• Expert in the recruitment process Locally and Internationally (Sourcing - Interviewing - Endorsing - and hiring).
• Prepare all the Event application forms, permits and all the documentation for every requirement to submit and participated.
• Prepare and submit Interview Feedback Evaluation to the head HR.
• File all company legal documents and all email attachments that are relevant to the companys day-to-day work.
• Prepare JD and Company Accommodation House rules, Restaurants posters and other informative signs.

OFFICE AN D OPERATIONS MANAGER at MSV Global
  • Qatar - Doha
  • March 2023 to November 2023

• Manages schedules, organizes office functions, and oversees daily operations of office employees and daily inquiries.
• Compile, copy, sort, and file records of office staff, business transactions, and other activities.
• Liaise with suppliers on loans, exchanges, sales, quotations, purchases, warranties etc.
• Maintain and develop business relationships with key personnel involved in or directly relevant to a logistics activity, incl uding engineers, vendors, suppliers.
• Ensures company documents such as CR, Trading License, ISO, Computer Card, Employee Ids & Passport etc., are updated.
• Ensures operation of equipment by completing preventive maintenance requirements from light vehiclesto heavy ones and calling for repairs and maintenance of equipment.
• Collaborate with key people in the Estimation, Technical & Production Dept. to ensure clarity of the client requirements, measurements, specifications, technical data of the materials. Evaluate bids, and make recommendations, based on commercial and technical factors.
• Conduct research to source the best products/materials and suppliers in terms of best value, delivery schedules and quality. Find suppliers that have certain certifications, accreditation, and insurance, along with a steady stream of materials that fit within budget restraints.
• Identify local and international vendors, suppliers, and suitable refurbishment contractors to provide cost effective replace ments & repairs, and to support improvements initiatives (look and feel). Notify the technical operations department of incoming or outgoing parts or consumables.
• Negotiate with external vendors to secure advantageous terms. Approve the ordering of necessary goods and services. Negotiate and agree contracts, monitoring the quality of service provided.
• Book and Schedule all the rental of hired equipment and manpower to the site along with its traffic control devices.
• Create offer letters, arrange tickets/ visas for employees newly hired, hires, trains, and on-boards employees.
• Interfaces with IT and facilities to situate new employees in their work environment as efficiently and stress-free as possible.
• Follow up payments from the clients for job done and collect as well & quotation provided as possible.
• Generate, process, and track purchase orders and associated payments, in collaboration with the finance department and with the required approvals from management.
• Make use of the Maintenance Management System to record, track, and review the requirements and flow of parts and consumables required for maintenance of the training devices.
• Identify and prioritize growth opportunities, new markets, and revenue streams to ensure consistent business expansion.

HR MANAGER at TRAFFIC MANAGEMENT SOLUTIONS QATAR
  • Qatar - Doha
  • March 2017 to February 2023

MARCH 23, 2017 UP FEBRUARY 2023
❖ Creating Company quotations for clients and documentation.
❖ Arranging payment plans for company financial supports
❖ Responsible for assisting the Accounts Manager for payroll and
collection of checks from the clients.
❖ Build good rapport with clients and the company to maintain good
relationship and continuous projects from payments while working
together.
❖ Records the details and creates reports for all the clients of the
company affiliated.
❖ Review and update technical documents (manuals and workflows)
❖ Manage the flow of documentation within the organization
❖ Maintain confidentiality around sensitive information and terms of
agreement
❖ Responsible for the Business Development Social Media and
Company work photography.
❖ Senior Estimator/Quantity Surveyor (Road Marking and Traffic Signs
Tender
❖ Project quotation handler-PRE-Qual-Material Sub-TDP Submissions to
Ahsghal Projects
❖ Heavy Equipment’s Rental Schedule Handler
❖ Manpower Deployment for site teams and materials on the site.
❖ Arranged the Manpower tie ups from Philippines to Qatar for Hiring of
People.

Admin and Office Manager at Traffic Management Solutions
  • Qatar - Doha
  • March 2017 to February 2023

Handling Manpower Recruitment locally and from the Philippines
Have Knowledge on Agency approval and tie up from Philippines to Qatar
handling new office admin staff
training newly hired office staff
Prepares all the letters (offers, promotion, termination , etc.)
assisting all office needs
working as procurement and purchasing

TRAFFIC MANAGEMENT SOLUTIONS at TRAFFIC MANAGEMENT SOLUTIONS
  • Qatar - Doha
  • March 2017 to February 2023

OFFICE ADMIN-PROCUREMENT-HR-DC-SALES
• Document Controller-Arrange all TMS company documentation from Pre-Qualification and Material Submission.
• Controlling company reports from Daily site activity works.
• Following and improving document control procedures.
• Ensuring all documentation meets formal requirements and required standards in Qatar.
• Sorting, storing, and retrieving electronic and hardcopy documents on behalf of clients and industry professionals.
• Producing progress reports for senior managers. Monitor all reports and submit them to various clients and government agencies related to the business. Complete work schedule, manage calendars, and arrange appointments of superiors.
• Arrange all employee attendance from site reports. Maintain and update filing, mailing to clients, and database systems.
• Organized and distributed documents within a company and keep record of it.
• Ensure documents are shared at key times to facilitate timely project completion.
• Working in an office and training newcomers and newly hired employees in administrative work.
• Arranged and records Site Daily attendance for payroll purposes. Create subcontractor agreements for the projects.
• Social Media Manager- Arranged the social media accounts from photos to videos to posting and growing of followers.
• Suggest Solutions to meet clients requirements more efficiently, and /or with greater reusability, and/or longer life.
• Logistics-Arranged all the site trucks booking order to deploy in each company who rented it.
• Sales-Arrange Trucks and other vehicles for sale as per clients request. Sell old company cars, old trucks and equipment that is damaged for scrap in the garage to prevent more expenses.
• Coordination and preparation of all on site duties and TMA& TTM schedule of works.
• Human Resource Management- Find and hire different workers from Road Marking Team Helpers to Light and Heavy Drivers to Office and admin staff. Arrange tickets/ visa for employees and staff, and Agency partnership in the Philippines to Qatar in the legal way. Issue offer letter, warning letter, leave forms and all documentation needed in the office by the employees.
• Arranged Agency Partnership (Manpower Recruitment) Philippines Agency to Qatar Company.
• Procurement Officer-Find suppliers, do comparisons, negotiate rates of services, issue purchase orders for each supplier of TMS and products then records on the system.
• Prepares Quotation and LPO for Clients and Suppliers.
• Keep Track of Records for suppliers, clients, and companies in Qatar and International.
• Customers Service Skills-Maintain good service relations with clients and suppliers.
• Finance Works- Collect Cheque and Payments-helps to request payment and collect it to the clients.
• Follow up and ask for updated payment schedules, get signature for payment balance confirmation from clients whom TMS rendered services.
• Operate office machines, such as photocopies and scanners, facsimile machines, voice mail systems and computers, Printers.
• Communicate with customers, co-employees, and other individuals to answer questions, disseminate, or explain information and address complaints.
• Review files, records, and other documents to obtain information to respond to request.
• Ensures operation of equipment such as heavy trucks, pick-up and company cars by completing preventive maintenance requirements, calling for repairs maintaining company mechanics and find the cheapest supplies for repairs.

Senior Cashier at COFFEE BEAN AND TEA LEAF QATAR INTERNATIONAL
  • Qatar - Doha
  • March 2015 to March 2017
COUNTER- PURCHASING-CASHIER-BARISTA at MARY GRACE FOODS GREENBELT 2 BRANCH AYALA MAKATI CITY
  • Philippines - Makati City
  • December 2010 to March 2015

• PANCAKE HOUSE GROUP OF COMPANY ROBINSONS PASIG BRANCH

CASHIER-POINT at PANCAKE HOUSE GROUP OF COMPANY METROWALK BRANCH PHILIPPINES
  • Philippines - Manila
  • October 2009 to September 2010

Food Server

RESTAURANT at CREW
  • Philippines - Makati City
  • August 2008 to February 2009

FOOD SERVER

-RESTAURANT MANAGER at RESTO IPL INC. PLDT Makati
  • Philippines - Makati City
  • June 2007 to June 2008

• DUSIT HOTEL NIKKO AYALA PHILIPPINES (Two Years OJT) SCHOLARSHIP GRADUATE

FOOD ATTENDANT AND RECEPTIONIST at DUSIT HOTEL NIKKO
  • Philippines - Makati City
  • December 2005 to April 2007

GARNISH DESSERTS, FOOD PREPARATION, MAKES SALADS, APPETIZERS, AND SANDWICHES.

Education

Diploma, FRONT OFFICE & ADMIN SECRETARIAL MANAGEMENT
  • at Icon Training Center DohaElena High School
  • September 2024

courses: HR Management Level 4 ❖ Admin Secretarial Management Course (IQN) Punlaan School Philippines

Diploma, FOOD AND BEVERAGES SERVICES
  • at PUNLAAN SCHOOL
  • May 2024

Punlaan School Philippines FOOD & BEVERAGE SERVICES CULINARY

Diploma, Human Resource Management and Office Secretarial Administration Management
  • at ICON Learning Center
  • February 2024

Hr Management Studies Front office and Admin Secretarial studies Culinary Art Studies

Bachelor's degree, Admin and HR
  • at Icon Training Center DohaElena High School
  • January 2024

courses: HR Management Level 4 taken 2020 ❖ Admin Secretarial Management Course (IQN) March 2020 Punlaan School Philippines graduated 2007

Higher diploma, HOTEL RESTAURANT MANAGEMENT
  • at PUNLAAN SCHOOL PHILIPPINES
  • January 2007

Specialties & Skills

Recruitment and Manpower Planning
Project Management
Office Administration
Purchase & Sourcing
Global Recruitment
FOOD PREPARATION
MANAGEMENT
OPERATIONS
RESEARCH
BOOKING (RESOURCE PLANNING SOFTWARE)
COLLABORATION
SOURCING
TRAFFIC CONTROL
CONSUMABLES
CIVIL DEFENSE
BUSINESS DEVELOPMENT
CUSTOMER RELATIONS
DOCUMENTATION
FINANCIAL
MATERIALS MANAGEMENT
PAYROLL PROCESSING
PHOTOGRAPHY
RAPPORT

Social Profiles

Personal Website
Personal Website

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Languages

English
Intermediate

Training and Certifications

Human Resource Management Level 5 (Certificate)
Date Attended:
February 2020
Front Office and Admin Secretarial Management (Certificate)
Date Attended:
June 2020

Hobbies

  • photography