czarena samson, Senior Cashier

czarena samson

Senior Cashier

Coffee Bean and Tea Leaf Qatar International

Location
Qatar
Education
Bachelor's degree, Food and Beverage Services
Experience
17 years, 7 Months

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Work Experience

Total years of experience :17 years, 7 Months

Senior Cashier at Coffee Bean and Tea Leaf Qatar International
  • Qatar - Doha
  • My current job since March 2015

Barista, Gourmet, Server
Multitasking team member
Educates our customers on the superior quality of Company product and services.
Participate in all sales promotions effectively and efficiently.
Greet all the customers with fast, friendly, personalized service and develops a report with our customers by learning their
Names, favorite drinks, and food items.
Giving good Customer Service flexible and multitasking staff
Supervising junior barista and trainees.
Following and implementing Standard operating procedures.

Head Counter at Mary Grace Foods Café Mary Grace Greenbel
  • Philippines
  • November 2010 to March 2015

Brand Ambassadress
Responsible for multitasking job in the Café, flexible on all aspects, can be rotated in all area, particular to the dining, bar area and up to the cashier’s area.
Do the inventory of cakes, beverages and the pastries.
Make coffee and cold beverages, also Latte art.
Serve food and beverages in the café.
Leading and assisting guest who arrives and stands as a menu planner.
Giving delightful experience through quality service that can warms their heart for every moment they are in the café.
Cashiering; knowledgeable on POINT OF SALES.
Product forecasting, and trained to be a cake decorator to special occasions.
Head counter, trains new hired staff.

Server at PANCAKE HOUSE GROUP OF COMPANY
  • Philippines
  • October 2009 to September 2010
kitchen head at PANCAKE HOUSE GROUP OF COMPANY METROWALK
  • Philippines
  • August 2008 to February 2009

Pantry Station: Responsible for food preparation of salad and sandwiches
Hot Station: Cooks Pasta's and Main Course
Pancake Station (Pancake and waffle Preparation)
Wash-up Station: In charge of the cleanliness of kitchen area and dining utensils.

PLDT at CORITOS RESTAURANT IPL INC
  • Philippines
  • June 2007 to June 2008
Supervisor at Coritos ipl
  • Philippines
  • June 2007 to June 2008

Oversee and manage both kitchen and dining staff.
Monitor all the things that happen in the store and to the staff.
Responsible for organizing assigned shift when it comes to production, service.
Do daily reports such as Labor Cost, Cost of Goods Sold, Inventories, Daily Sales Report, and Schedules.

Practicum at DUSIT HOTEL NIKKO
  • Philippines
  • December 2005 to April 2007
Receptionist
  • to

Responsible for receiving and seating the guest.
Bar Station: Make coffee, shakes, and desserts order.
Dining Staff: Take order and serve beverages and food orders of the guest.
Giving a homey experience to the guest to enjoy their time dine-in to the restaurant

Food Attendant at The Café Restauran
  • to

Responsible for taking food and drink orders.
Responsible for serving food and drinks.
Responsible for bussing and setting up of tables.
Bakeshop Kitchen Pastry and Prepares Mis en place in Baking
Bake cookies, cakes and garnishing desserts.
Main Kitchen Kitchen Staff, Food Preparation and Presentation
Cold Kitchen Makes Salads, Appetizers, and Sandwiches

Education

Bachelor's degree, Food and Beverage Services
  • at Punlaan School
  • May 2007

Related to HRM and Culinary A scholarship based school,where students like me learn management field from a hotel and restaurant industry, all station and fields are being studied from office to actual on job training.

High school or equivalent, secondary
  • at High School Sta. Elena High School
  • March 2004
High school or equivalent, primary
  • at Elementary Sto. Niño Elementary School
  • March 2000
High school or equivalent, Beverage Services
  • at College Punlaan School Food

and

Specialties & Skills

Basic Photoshop
Point to Point
Leading By Example
Sales & Marketing Skills
Customer Service Skills
CASHIER
CUSTOMER SERVICE
MICROSOFT POWERPOINT
MULTI-TASKING
ORGANIZATIONAL SKILLS
QUALITY
SUPERVISORY SKILLS
TÉCNICAS DE SUPERVISIÓN

Languages

English
Expert

Hobbies

  • photography/arts/crafts/sports