Airport Customer Service
GULF AIR
مجموع سنوات الخبرة :3 years, 0 أشهر
GULF AIR (Since Feb 2011)
-Customer services.
- Handling customer on Ticketing office, check in counter, Boarding gates and Ramp Areas.
- Effectively handling passengers on over booked flight by looking volunteers to be transferred to the next flight according to the airlines rule.
-Providing assistance to any passenger in need of any help.
ETHIOPIAN AIRLINES (Since 2010)
- Ramp services.
- Handling short connection baggage's in the next appropriate flights.
- Assisting new workers on job training and familiarizing them with the working environment.
5. LANGUGE
After i have taken Aviation training i started a job in Ethiopian airlines as Ramp Service Agent.
HIGHER EDUCATION * BA Degree on Business Management from Arba Minch University.
* Certificate on Customer Handling and Airport Operations from aviation academy of Ethiopian Airlines. Certificate on Falcon Reservation and Ticketing in Gulf Air. * Computer Training in Unix Computer training center.
* High School Diploma from Butajira Preparatory School. TRANING