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تم إلغاء حظر المستخدم بنجاح
ميلاني garcia, Restaurant Store Manager

ميلاني garcia

Restaurant Store Manager·CHICKING GROUP OF RESTAURANTS

الإمارات العربية المتحدة

بكالوريوس, Bachelor of Teacher Technical Education

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 3 أشهر

Restaurant Store Manager

نوفمبر 2010 - أغسطس 2012

CHICKING GROUP OF RESTAURANTS

دبي، الإمارات العربية المتحدة

نوفمبر 2010 - أغسطس 2012

CHICKING GROUP OF RESTAURANTS
Albayan Foods L.L.C.
Restaurant Store Manager
November 2010 - up to present
• Staff Management Skills includes total in-charge in the Store operation,
• On top of achieving the sales target, sales strategies planning and forecasting,
• Conducted weekly and monthly meeting for the updates of the store and system wide activities,
• Sales Building and Store Marketing strategies & implementation,
• Lead all staff to achieve the highest product quality and supplies availability levels and ensure product is always available,
• Attends to customer feedbacks and complaints,
• Ensure effective implementation of speed of service programs,
• Implement customer survey and continuously interact with customers,
• Updates information on competition products, service and activities that will affect store sales performance,
• Implement proper store merchandising,
• Writes Visual Basic programming in excel format to facilitate inventory reports,
• Overall in-charge of inventory maintenance such as wastages, stocks availability and all,
• Makes sure proper Cash Control is in place in the restaurants such as petty cash handling and daily sales deposit.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Opening team manager

أبريل 2011 - يونيو 2011

GF BRUCE HOUSE

كينيا

أبريل 2011 - يونيو 2011

GF BRUCE HOUSE, STANDARD ST., NAIROBI, KENYA
April 16 - June 1, 2011
• Opening team manager, in charge of the overall alignment of store operations to the company standards, which includes fast and availability of service and quality food; do evaluation of staff performance and training.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Manager in-charge

فبراير 2011 - مارس 2011

CHICKING SINGAPORE

سنغافورة

فبراير 2011 - مارس 2011

CHICKING SINGAPORE
6 Raffles Boulevard Marina Square @ Marina Link B1-16, SINGAPORE
February 17 - March 17, 2011
• Manager in-charge for the whole store operation, do training on the staff, on top in achieving daily target, handles cash transaction including sales deposit, cash vouchers etc.; lead staff in new promotions and communicate in mall admin regarding mall events.
CHICKING NAIROBI, KENYA

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
الإدارة

Food Service Supervisor

يونيو 2010 - نوفمبر 2010

ROBINSONS GALLERIA

الفلبين

يونيو 2010 - نوفمبر 2010

ROBINSONS GALLERIA
Food Service Supervisor
June 2010 - November 2010
• In charge of the daily operations of the Food Court common areas making sure adequate service is provided both the customer and tenants with a win-win approached;
• Make sure that all tenants abide by the mall leasing contract such as pricing and monitoring of menu items;
• Daily checking of Food Safety practices of the food tenants by doing spot checking of their stalls;
• Monitors all common utensils of the food court making sure its hygienic and safe;
• Daily monitoring of the food court staff both bussing boy and cleaners and security guards.;

مجال الشركة:
الاستعانة بالمصادر الخارجية للمبيعات
الدور الوظيفي:
الإدارة

Shift Manager / Kitchen Manager / Training and Hiring Manager

أكتوبر 2007 - يونيو 2010

PREMIUM BEE FOODS CORP

الفلبين

أكتوبر 2007 - يونيو 2010

PREMIUM BEE FOODS CORP. (JOLLIBEE FOODS FRANCHISEE)
Shift Manager / Kitchen Manager / Training and Hiring Manager
October 2007 - June 2010
• Staff Management Skills includes total in-charge in the recruitment selection and operation of staff, providing advice and guidance to staff members in the resolution of problems. Evaluates performance of crew team members and provides feedback.
• Determined manpower requirements in store, conducted performance appraisal and prepared Monthly training / progress report.
• Prepare schedule of staff to achieve manpower cost of 10% as target in monthly PNL without sacrificing the FSC of the store.
• Conducted weekly and monthly meeting for the updates of the store and system wide activities.
• Sales Building and Store Marketing strategies & implementation.
• Community relations involvement.
• Lead service crew to achieve the highest product quality and supplies availability levels and ensure product is always available.
• Attends to customer feedbacks and complaints.
• Ensure effective implementation of speed of service programs.
• Ensures achievement of sales target.
• Implement customer survey and continuously interact with customers.
• Updates information on competition products, service and activities that will affect store sales performance.
• Implement proper store merchandising.
• Writes Visual Basic programming in excel format to facilitate inventory reports.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
غيرذلك

Service Crew

فبراير 2006 - يونيو 2006

Jericho 'G' Foods Corp

الفلبين

فبراير 2006 - يونيو 2006

Jericho 'G' Foods Corp.-Jollibee Tayuman
Rizal ave. cor Tayuman St. Sta. Cruz Manila
Service Crew (Senior Cashier/Cashier)
February 2006 - June 2006
Job Description: I handle revolving fund of the store and help to make sure proper cash handling is in place by providing them complete change fund. I handled cash transactions on a daily basis. I take and assembled orders of the customer. I handled minor customer complain. I maintained cleanliness of my station; Trained to use POS software.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Service Crew

أغسطس 2005 - فبراير 2006

Jollibee Foods Corp

الفلبين

أغسطس 2005 - فبراير 2006

Jollibee Foods Corp.
SM Mla. UGF
Service Crew
August 2005 - February 2006
Job Description: I handled cash transaction on a daily basis. I take and assembled orders of the customer. I handled minor customer complain. I assisted trainees and orient them. I maintain cleanliness of my station. I help in making day-to-day crew schedule.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

pizza maker

يناير 2004 - مايو 2004

Greenwich Pizza Corp

الفلبين

يناير 2004 - مايو 2004

Greenwich Pizza Corp.
Service Crews
January 2004 - May 2004
Job Description: I assembled pizza toppings. I prepared cook pizza and pasta for dispatch. I maintain cleanliness of my stations.

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Technological University of the Phils

أكتوبر 2006

أكتوبر 2006

بكالوريوس، Bachelor of Teacher Technical Education

الفلبين

COLLEGE: Bachelor of Teacher Technical Education Technological University of the Phils. Major in Nutrition and Food Technology Ayala Blvd., Taft Ave., Manila Date Graduated: October 2006

Sisters of Mary School

يناير 2000

يناير 2000

الثانوية العامة أو ما يعادلها،

الفلبين

HIGH SCHOOL: Sisters of Mary School Bo., Biga, Silang, Cavite Date Graduated: January 2000

Caruhatan West Elementary School

مارس 1996

مارس 1996

الثانوية العامة أو ما يعادلها،

الفلبين

ELEMENTARY: Caruhatan West Elementary School Arty Subdivision, Karuhatan Val. City Date Graduated: March 1996

Skills

Restaurant Marketing
Expert
Restaurant Marketing
Expert
Local Store Marketing
Expert
Local Store Marketing
Expert
In store Marketing
Expert
In store Marketing
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
APPRAISAL
Expert
APPRAISAL
Expert
CASH
Expert
CASH
Expert
EXCEL
Expert
EXCEL
Expert
INVENTORY
Expert
INVENTORY
Expert
MARKETING
Expert
MARKETING
Expert
OF SALES
Expert
OF SALES
Expert
SALES
Expert
SALES
Expert
STORE SALES
Expert
STORE SALES
Expert
TRAINING
Expert
TRAINING
Expert
VISUAL BASIC
Expert
VISUAL BASIC
Expert
Restaurant Marketing
Expert
Restaurant Marketing
Expert
Local Store Marketing
Expert
Local Store Marketing
Expert
In store Marketing
Expert
In store Marketing
Expert
Sales Skills Training
Expert
Sales Skills Training
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert

اللغات

الانجليزية

متمرّس