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دلال القحطاني, Administrative Assistant - Executive Secretary to the General Manager

دلال القحطاني

Administrative Assistant - Executive Secretary to the General Manager·Taif Najd Company

Saudi Arabia

Diploma, قانون

Work experience

Total years of experience: 2 years, 6 months

Administrative Assistant - Executive Secretary to the General Manager

November 2025 - Present

Taif Najd Company

Riyadh, Saudi Arabia

November 2025 - Present

• Joined the company as an Administrative Assistant supporting government contracts through administrative coordination, customer
inquiries, documentation, and compliance.
• Promoted to Executive Secretary to the General Manager, providing executive-level administrative support, managing schedules,
preparing correspondence and reports, coordinating with internal and external stakeholders, and handling confidential matters.

Company industry:
Mechanical Engineering

Customer Service

October 2025 - December 2025

L’azurde

Riyadh, Saudi Arabia

October 2025 - December 2025

• Answering calls professionally.
• Providing clients with the requested information about any service or product

Company industry:
Jewelry & Gold

VIP Customer Team Manager

November 2024 - January 2025

L’azurde

Riyadh, Saudi Arabia

November 2024 - January 2025

• Supervised the customer service team and delegated tasks.
• Monitored performance and developed team skills.
• Ensured the delivery of an outstanding experience for VIP clients.
• Prepared strategic reports and submitted them to senior management
• Handled VIP clients and delivered exceptional service.
• Managed escalations and resolved issues professionally.
• Prepared and monitored daily and weekly reports.
• Coordinated internally across departments to ensure smooth operations.

Company industry:
Jewelry & Gold

ممثلة خدمة عملاء

June 2020 - July 2020

المياه الوطنية

Riyadh, Saudi Arabia

June 2020 - July 2020

استقبال مشاكل عملاء شركة مياة الوطنية
وتقيدها بالنظام
تقيد شكاوي انقطاع المياه وترتيب موعد لحلها

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

ممثلة خدمة عملاء

August 2019 - January 2020

شركة اتصالات الحياة

Riyadh, Saudi Arabia

August 2019 - January 2020

ممثلة خدمة عملاء في شركة اتصالات الحياة لعدة مشاريع
من اهم الشركات ( شركة دانكن دونتس ، شركة السيف قاليري ، حلويات اني وداني ، شركة مياه، موية ) استقبال جميع الاستفسارات والشكاوي وتقييدها وحلها بأسرع وقت ممكن

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

مسؤول شؤون موظفين

July 2018 - March 2019

جامعة الأميرة نورة بنت عبدالرحمن

Riyadh, Saudi Arabia

July 2018 - March 2019

- اعداد جدول الحضور و تحصيل عدد الحضور من الغياب
جدولة الغيابات يومياً وارسالها الى مديرة القسم

-استلام اعذار الغياب وتقييدها في بروفايل كل ( موظف )

- ارسال جميع شكاوي و استفسارات الموظفين الى مديرة القسم

Company industry:
Administration Support Services
Job role:
Administration

عمادة شؤون الطالبات

April 2018 - May 2018

جامعة الأميرة نورة بنت عبدالرحمن

Riyadh, Saudi Arabia

April 2018 - May 2018

اعمال إدارية مثل :
ارشفة الملفات
طباعة الايميلات
كتابة نصوص
استخراج بطاقات و شهادات وثائق للخريجات

Company industry:
Facilities & Property Management
Job role:
Administration

Education

جامعة الأميرة نورة بنت عبدالرحمن

May 2018

May 2018

Diploma, قانون

Saudi Arabia

GPA (point): 4.75 out of 5

GPA (point): 4.75 out of 5

م تدريبي 300 ساعه في قسم الاستشاره القانونيه التابعه للجامعه . تم زيارة محاكم عديده , من اهمها المحكمه الاداريه بالرياض محكمة الاحوال الشخصيه بالرياض

Skills

Family Law
Expert
Family Law
Expert
Business Management
Expert
Business Management
Expert
Student Development
Expert
Student Development
Expert
Public Management
Expert
Public Management
Expert
سكريتاريا
Expert
سكريتاريا
Expert
الاشغال الجماعيه
Expert
الاشغال الجماعيه
Expert
التواصل البريدي
Intermediate
التواصل البريدي
Intermediate
التواصل مع العملاء
Expert
التواصل مع العملاء
Expert
تسويق
Intermediate
تسويق
Intermediate
برنامج الاوفس
Expert
برنامج الاوفس
Expert
مهارة انجاز
Expert
مهارة انجاز
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
BUSINESS CORRESPONDENCE
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
INVESTMENTS
Intermediate
INVESTMENTS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LEGAL SYSTEMS
Intermediate
LEGAL SYSTEMS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate
TEAM MANAGEMENT
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Turkish

Intermediate

Training and Certifications

Certifications
Secretarial Skills Course

Hobbies and interests

استخدام برنامج الأوفيس

تم طباعة جداول لطالبات وتعديل على رغبات تشجيل المواد ارشفة الملفات بالارقام و الاحرف

سرعة انجاز المهام

تم اللتحاقي بدوره كيفية انجاز المهام بشكل اسرع بدون اخطاء ،