Pharmacist In Charge
SEHA
Total years of experience :13 years, 8 Months
Key Designations:
• Oct 2021 - Present: Pharmacist In charge in Ambulatory Health Services (SEHA)
• 2016 - Sept 2021: - Acting- in charge in Ambulatory Health Services (SEHA)
• Jun 2013- 2016: Pharmacist in Ambulatory Health Services(SEHA)
Highlights
• Joined SEHA as Pharmacist and moved up the career ladder to merit multiple promotions and currently handling position as Pharmacist In charge with complete accountability of heading the Ambulatory Health Services (SEHA).
• Key member and part of JCIA (Joint Commission International Accreditation) committee team (Awarded 2015, 2018, 2021), holding accountability for preparation of JCI re-accreditation processes.
• BLS certified professional with abilities to recognize several life-threatening emergencies and expertise to perform CPR and other basic cardiovascular life support skills.
Key Responsibilities
Pharmacist In charge:
• Spearheading a team of 10 Pharmacists and Assistants while ensuring strict compliance with facility SOP’s (Standard Operation Procedure) and procedures, adherence to state and federal regulations.
• Compounding and dispensing the prescribed medications and provide functional supervision of paraprofessional, professional and support staff.
• Managing the pharmacy staff by assigning work tasks; supervising and training employees, scheduling work shifts; overseeing prescriptions, consulting with patients and adhering to controlled substance laws while maintaining pharmacy protocols and procedures, communicating and educating staff.
• Played a key role managing day-to-day operations of the pharmacy, ensuring production goals are achieved, supporting investigations, and monitor training and working collaboratively with Clinic Operations Manager, Training/Compliance teams.
• Demonstrated expertise in controlled medicine supervision and performing quality standard checks.
Patient Care
• Dispensing medicines as prescribed and monitoring patient progress toward goals; educating patients, dispensing of drugs for chronic diseases and liaising with professionals regarding appropriate medication use and their storage.
• Advising patients on the appropriate usage and dosage of medication inclusive of any precautions and potential side effects.
• Managing accessibility, quality, and cost-effectiveness of the drug; identifying high margin items and devising robust strategies to promote these items and improving profitability.
Pharmacy Administration
• Effectively mediating with insurance companies to resolve patient-related insurance issues and enabling superior customer service and enhanced revenue.
• Keeping an appropriate record of drugs dispensed and maintaining drug inventory levels by ordering necessary medications and supplies, verifying deliveries against purchase orders and promoting and marketing to support cross-selling strategy on high margin items.
• Ensured timely processing of insurance company transactions like Daman, Nas, Next care, ADNIC, Axa.
• Played a key role in ordering and purchasing of pharmaceutical supplies, medical supplies and drugs. Kept record for pharmacy files, inventories, distribution, etc.
• Streamlined operational procedures, set processes for preparation and labeling of pharmaceuticals; verified order entries, charges, and inspection.
Oct 2008 - Dec 2008: Pharmacist, Ribat University Hospital, Sudan
Oct 2007 - Oct 2008: Intern-ship, Pharmacist, Ministry of Health, Director General Pharmacy, Sudan
• Provided services to the pharmacist and assisted them in formulating and preparing medications.
• Managed all aspects of Pharmacy Operations and provided support by evaluating the doctor's prescription; verified prescriptions to make sure there are no errors and appropriated packed the medication to be shipped.
• Maintained effective communication with customers/patients while protecting their confidential health and drug information; provided counsel to customers having medical questions.
• Provided customer service to all customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Oversaw the Pharmacy Department; filled Pharmacy supplies including product selection; counted and measured drugs; labeled prescriptions and prepared compounds.
• Checked for appropriate drug, dose, route and frequency based upon current literature and accepted standards of practice. Advised patients on medication brands, medication storage, and checked their insurances coverage.
• Kept tab of the developments in the industry and maintained knowledge of new drugs in the market, about their uses, side effect, dosage, storage, prices, etc.
Master of Science in Clinical Pharmacy