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Daleelah AL-Hakimi, International Correspondence Specialist

Daleelah AL-Hakimi

International Correspondence Specialist·Alshrook for Drugs and Medical Appliances,

Indonesia

Master's degree, Marketing

Work experience

Total years of experience: 3 years, 7 months

International Correspondence Specialist

September 2024 - August 2025

Alshrook for Drugs and Medical Appliances,

Sanaa, Yemen Hybrid

September 2024 - August 2025

• Manage official online correspondence with international pharmaceutical firms to
negotiate import agreements.
• Translate and audit technical dossiers and invoices, ensuring 100% compliance with
regulatory standards.
• Coordinate with government agencies for registration, ensuring all data meets official
compliance requirements.

Company industry:
Medical & Healthcare Equipment

Customer Service & Data Entry / Office Director / Translator & Content Writer

August 2022 - July 2024

Entilaqa Office for General Services,

Sanaa, Yemen Hybrid

August 2022 - July 2024

• Directed daily operations and supervised team performance, improving office efficiency
by 30% .
• Drafted and translated official reports and legal documents for international
stakeholders.
• Awarded Best Employee of the Year (2023 & 2024) for outstanding leadership and
operational accuracy.
• Managed budgets, improved workflows, and reduced operational costs.
• Translated documents, emails, and reports (Arabic ↔ English) with 100% accuracy.
• Delivered customer support via phone, email, and in-person.

Company industry:
Travel Agency

Executive Secretary & Customer Service

January 2022 - January 2023

Osos Institute for Training and Qualification,

Sanaa, Yemen

January 2022 - January 2023

• Provided high-level administrative support, managing schedules and confidential
information for senior management.
• Maintained a 99.5% accuracy rate in data entry and record management.
• Managed schedules, travel plans, and handled confidential information.
• Recognized for discretion, professionalism, and operational efficiency.

Company industry:
Training & Education Center

Education

Diponegoro University (UNDIP)

January 2027

January 2027

Master's degree, Marketing

Indonesia

Sana'a University, Faculty of Arts & Humanities

January 2023

January 2023

Bachelor's degree, English Language

Yemen

Science & Life Institution

March 2022

March 2022

Diploma, ICDL

Yemen

Seeds Education

May 2021

May 2021

Diploma, English language

Yemen

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ANALYTICAL SKILLS
Intermediate
ANALYTICAL SKILLS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
DRAFTING DOCUMENTS
Intermediate
DRAFTING DOCUMENTS
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
OPERATIONAL EXCELLENCE
Intermediate
PROPOSAL DEVELOPMENT
Intermediate
PROPOSAL DEVELOPMENT
Intermediate
PROPOSAL WRITING
Intermediate
PROPOSAL WRITING
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
TECHNICAL DOCUMENTATION
Intermediate
TECHNICAL DOCUMENTATION
Intermediate

Languages

English

Beginner

Arabic

Native Speaker

Training and Certifications

Certifications
EF SET English Certificate – C2 Proficient
C2 (Mastery level

Hobbies and interests

Searching website

I like to search about new information vis international website to make sure from the information