Daleem Irfan, Store Manager

Daleem Irfan

Store Manager

Megamart-BABASONS W.L.L-T.chauittram Intl group of company

Location
Bahrain - Manama
Education
Master's degree, MFT(Master in foreign trade)-distance mode
Experience
23 years, 0 Months

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Work Experience

Total years of experience :23 years, 0 Months

Store Manager at Megamart-BABASONS W.L.L-T.chauittram Intl group of company
  • Bahrain - Manama
  • My current job since May 2015

Key Deliverables:
 Completes store operational requirements by scheduling and assigning employees; following up on work results.
 Maintains store staff by recruiting, selecting, orienting, and training employees.
 Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
 Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
 Ensures availability of merchandise and services by approving contracts; maintaining inventories.
 Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
 Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
 Also keeps track the competitor stores activities in term of promotion, pricing, general merchandise.
 Secures merchandise by implementing security systems and measures.
 Protects employees and customers by providing a safe and clean store environment.
 Maintains the stability and reputation of the store by complying with legal requirements.
 Contributes to team effort by accomplishing related results as needed.

Country Sales Head-Senior Manager at Ango-Zara Commercial LDA
  • Angola
  • June 2013 to April 2015

Responsibilities handled:-

 Managing and identifying a reliable and financially channel partners through a team of Area Manager’s, Executives to expand the distribution network and contribute towards higher market share.
 Involve in working and finalization of every business aspect of E-Commerce operation of company for Angola.
 Helping team in Business & trades negotiations with Big CASH & CARRY, Hiper & Super Markets, HoReCa Clients.
 Also responsible for managing entire operation of business (operation, administration, Sales, marketing, commercial, finance, HR) of entire country of Angola.
 Responsible for managing and coordinating for all marketing, advertising and promotional staff and their activities, and also responsible for liaisoning with media and advertising agencies through a Marketing team.
 Planning and achieving the sales target on a monthly basis as per ABP (Annual Business Plan).
 Leading a team of 21 executives including 3 ASM’s, 14 executives, 3 Marketing Executives, 1 MIS.
 Formulating and implementing the market strategy for the Angola country.
 Monitoring the performance all sales team members to ensure overall growth and development.
 Mapping potential areas in the market, utilizing market research information to develop selling strategies in these areas.
 Conceptualizing and implementing various sales promotional activities and events for launching new products and augmenting existing ones to create market visibility through sales team.
 Looking after HoReCa segments clients, institutional sales and modern trade sales Business Vertical through Sales Team.
Achievements—
 Company sales grow in my region by 120%.
 channels penetration is increased by more than 100%.
 I am pioneer in starting the modern trade and HoReCa segments Vertical for business in my company. Now these two segments are generating a good volume for our brands.

Store Manager at big bazar
  • India - Lucknow
  • October 2010 to May 2013

 Completes store operational requirements by scheduling and assigning employees; following up on work results.
 Maintains store staff by recruiting, selecting, orienting, and training employees.
 Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
 Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
 Ensures availability of merchandise and services by approving contracts; maintaining inventories.
 Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
 Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
 Secures merchandise by implementing security systems and measures.
 Protects employees and customers by providing a safe and clean store environment.
 Maintains the stability and reputation of the store by complying with legal requirements.
 Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
 Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
 Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
 Contributes to team effort by accomplishing related results as needed

Area Manager at coca cola
  • India - Lucknow
  • April 2007 to September 2010

Responsibilities handled:-

 Managing and identifying a reliable and financially distributors to expand the distribution network and contribute towards higher market share.
 Also responsible for managing entire operation of business (operation, administration, Sales, marketing, commercial, finance, HR) of my region.
 Planning and achieving the sales target on a monthly basis.
 Spearheading a business worth Rs. 85 Core and a channel of 42 distributors and 1100 retailers’ universe through a team of 12 sales officers.
 Leading a team of 12 sales officers.
 Formulating and implementing the market strategy for the assigned areas.
 Monitoring the performance all sales team members to ensure overall growth and development.
 Mapping potential areas in the market, utilizing market research information to develop selling strategies in these areas.
 Conceptualizing and implementing various sales promotional activities and events for launching new products and augmenting existing ones to create market visibility.
 Managing stock on distributors and MBOs (Multi retail outlets) and on major retailer’s ends (KROs-key retail outlets) and also responsible for market expansions.
 Organize, control and motivate team to achieve sales target.
 Select, train, and develop the distributors FOS(Fleets on street) sales personnel team.
 Represent the company at field within the customer base to ensure the image of company is maintained & enhanced and as an aid to achieve sales targets.
 Expanding distribution within as per ABP business plan.
 Ensure proper execution for all new product initiatives and merchandizing standards & ATL, BTL Marketing activities.
 Follow the Key Field Sales KPI’s including: reaching distribution target (depth and breadth).
 Ensure proper roll-out and sustain the implementation of Best Practice Tools.
 Report competitive activities to the RSM as and when it happens.
 Report infrastructure requirements within the channel as per market needs to the RSM.
 Manage consistent operational growth of routes and accounts through given KPI’s.
-New routes.
-New accounts.
-Active accounts.
-No.of daily invoices.
-Operations success rates.
 Perform periodical market visits to ensure proper sales and execution.
 Attend to customer complaints and ensure smooth and prompt delivery to all customers.
 Manage & maintain outstanding cash through proper operations and documented transactions.
 Provide coaching, feedback and one-to-one sessions to Distributors sales team FOSs.
 Looking after HoReCa segments clients, institutional sales and modern trade sales along with channel sales.

Sr. Sales Officer at Nestle India-dairy/confectionary products
  • India - Delhi
  • May 2004 to April 2007

Responsibilities handled:-

 Managing and identifying a reliable and financially distributors to expand the distribution network and contribute towards higher market share
 Also responsible for managing entire operation of company related to business for my territory.
 Planning and achieving the sales target on a monthly basis.
 Managing stock on distributors and MBOs (Multi retail outlets) and on major retailer’s ends (KROs-key retail outlets) and also responsible for market expansions.
 Organize, control and motivate team to achieve sales target.
 Select, train, and develop the distributors FOS(Fleets on street) sales personnel team.
 Represent the company at field within the customer base to ensure the image of company is maintained & enhanced and as an aid to achieve sales targets.
 Expanding distribution within as per ABP business plan.
 Ensure proper execution for all new product initiatives and merchandizing standards.
 Follow the Key Field Sales KPI’s including: reaching distribution target (depth and breadth).
 Ensure proper roll-out and sustain the implementation of Best Practice Tools.
 Report competitive activities to the ASM as and when it happens.
 Report infrastructure requirements within the channel as per market needs to the ASM.
 Manage consistent operational growth of routes and accounts through given KPI’s.
-New routes.
-New accounts.
-Active accounts.
-No.of daily invoices.
-Operations success rates.
 Perform periodical market visits to ensure proper sales and execution.
 Attend to customer complaints and ensure smooth and prompt delivery to all customers.
 Manage & maintain outstanding cash through proper operations and documented transactions.
 Provide coaching, feedback and one-to-one sessions to Distributors sales team FOSs.

Sales Officer at Dabur India
  • India - Delhi
  • August 2003 to April 2004

Responsibilities handled:-
 Managing and identifying a reliable and financially distributors to expand the distribution network and contribute towards higher market share
 Also responsible for managing entire operation of company related to business for my territory.
 Planning and achieving the sales target on a monthly basis.
 Managing stock on distributors and MBOs (Multi retail outlets) and on major retailer’s ends (KROs-key retail outlets) and also responsible for market expansions.
 Organize, control and motivate team to achieve sales target.
 Select, train, and develop the distributors FOS(Fleets on street) sales personnel team.
 Represent the company at field within the customer base to ensure the image of company is maintained & enhanced and as an aid to achieve sales targets.
 Expanding distribution within as per ABP business plan.
 Ensure proper execution for all new product initiatives and merchandizing standards.
 Follow the Key Field Sales KPI’s including: reaching distribution target (depth and breadth).
 Ensure proper roll-out and sustain the implementation of Best Practice Tools.
 Report competitive activities to the ASM as and when it happens.
 Report infrastructure requirements within the channel as per market needs to the ASM.
 Manage consistent operational growth of routes and accounts through given KPI’s.
-New routes.
-New accounts.
-Active accounts.
-No.of daily invoices.
-Operations success rates.
 Perform periodical market visits to ensure proper sales and execution.
 Attend to customer complaints and ensure smooth and prompt delivery to all customers.
 Manage & maintain outstanding cash through proper operations and documented transactions.
 Provide coaching, feedback and one-to-one sessions to Distributors sales team FOSs.

Sales Officer at Dabur International Ltd
  • India - Delhi
  • May 2001 to July 2003

Responsibilities handled:-
 Managing and identifying a reliable and financially distributors to expand the distribution network and contribute towards higher market share
 Also responsible for managing entire operation of company related to business for my territory.
 Planning and achieving the sales target on a monthly basis.
 Managing stock on distributors and MBOs (Multi retail outlets) and on major retailer’s ends (KROs-key retail outlets) and also responsible for market expansions.
 Organize, control and motivate team to achieve sales target.
 Select, train, and develop the distributors FOS(Fleets on street) sales personnel team.
 Represent the company at field within the customer base to ensure the image of company is maintained & enhanced and as an aid to achieve sales targets.
 Expanding distribution within as per ABP business plan.
 Ensure proper execution for all new product initiatives and merchandizing standards.
 Follow the Key Field Sales KPI’s including: reaching distribution target (depth and breadth).
 Ensure proper roll-out and sustain the implementation of Best Practice Tools.
 Report competitive activities to the ASM as and when it happens.
 Report infrastructure requirements within the channel as per market needs to the ASM.
 Manage consistent operational growth of routes and accounts through given KPI’s.
-New routes.
-New accounts.
-Active accounts.
-No.of daily invoices.
-Operations success rates.
 Perform periodical market visits to ensure proper sales and execution.
 Attend to customer complaints and ensure smooth and prompt delivery to all customers.
 Manage & maintain outstanding cash through proper operations and documented transactions.
 Provide coaching, feedback and one-to-one sessions to Distributors sales team FOSs.

Education

Master's degree, MFT(Master in foreign trade)-distance mode
  • at Pondicherry university
  • May 2007

it is 2 years duration programmes specialization in foreign trade international business.i completed it through distance mode.

Master's degree, M.B.A-Marketing
  • at Nice management college,C.C.S University
  • May 2001

Basically its full time MBA Programme of 2 years of duration with specialization in Marketing along with American industries tour.

Bachelor's degree, B.A-Political Science and econimics
  • at Aligarh Muslim University(A.M.U)
  • May 1999

it is Full time 3 years programmes

Diploma, 10+2-Physics,chemistry,maths
  • at Aligarh Muslim University(A.M.U)
  • May 1995

its is 2 years full time certification programmes

High school or equivalent, 10th standard-Science side
  • at BNLV inter college
  • May 1993

it is 2 year full time programmes

Specialties & Skills

advance working knowledge of internet
MS Office tools
MODERN TRADE SALES(Hyper market,super market,mini super market)
WHOLESALE TRADE SALES
institutional sales, corporates sales
HoReCa Sales Management
Team Management
Key Account MANAGEMENT & KEY ACCOUNT DEVELOPMENT
General trade sales managment
Channel Sales Development and management

Languages

English
Expert
Hindi
Expert
Urdu
Expert
Portuguese
Intermediate