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dalia said, Admin Assistant at Elaraby group

dalia said

Admin Assistant at Elaraby group·Elaraby group

Egypt

Bachelor's degree, Foreign trade of economics

Work experience

Total years of experience: 14 years, 10 months

Admin Assistant at Elaraby group

April 2019 - Present

Elaraby group

Cairo, Egypt

April 2019 - Present

Company industry:
Consumer Electronics
Job role:
Administration

Freelancer

January 2018 - Present

January 2018 - Present

Job role:
Design, Creative, and Arts

Account Manager

June 2016 - January 2018

June 2016 - January 2018

During my work at Creative Motion I got promoted from
Job role:
Accounting and Auditing

Assistant Director

July 2015 - March 2016

July 2015 - March 2016

1-Maintain all company files & records & Keep track of files
2-Perform the range of secretarial tasks including all phone calls and correspondences, visitors, maintaining calendar of appointments, typing letters, memos, email, Prepare daily agenda.
3- Help in dealing with other departments. Receive and follow up coming and out coming emails and prepare daily report.
Job role:
Management

Wasla Outsourcing

July 2013 - June 2015

Telesales

Egypt

July 2013 - June 2015

1- Answer Customer calls and inquiries regarding ADSL industry & responsible for the sale from start to finish.
2- Provide offers to the calling customers & attract new customers and new deals.
3-Represent the company in a positive light at all times & establish a relationship with a client before a successful sale.
4-Make outbound calls to describe company products.

BIM Egypt
Company industry:
Telemarketing
Job role:
Customer Service and Call Center

Accountant

January 2007 - January 2009

Egypt Air

United Arab Emirates

January 2007 - January 2009

Company July to Aug 2006Accountant Mohamed Moawed Accountants & Tax
Company industry:
Airlines
Job role:
Accounting and Auditing

Education

The American University

May 2016

May 2016

Bachelor's degree, Foreign trade of economics

United Arab Emirates

, Helwan University,

Helwan University

January 2009

January 2009

Bachelor's degree, Foreign trade of economics

United Arab Emirates

Department: Foreign trade economics Grade: Good

Skills

Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
ADSL
Expert
ADSL
Expert
BENEFITS ADMINISTRATION
Expert
BENEFITS ADMINISTRATION
Expert
BOOKKEEPING
Expert
BOOKKEEPING
Expert
BUSINESS ENGLISH
Expert
BUSINESS ENGLISH
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DELIVERY
Expert
DELIVERY
Expert
FINANCIAL
Expert
FINANCIAL
Expert
FOCUS
Expert
FOCUS
Expert
Administration
Expert
Administration
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert

Languages

Arabic
Expert
English
Expert