Human Capital Specialist
Intigral - United Arab Emirates
Total years of experience :24 years, 4 Months
• Responsible for the day-to-day HR departmental activities by developing HR policies and procedures, including Employee Handbooks, Company Manuals, Recruitment Policies, etc.
• Lead the HR activities from both strategic and execution levels considering business goals and participating in the Quarterly and Annual budgeting for the department.
• Ensure a smooth onboarding and orientation process for new joiners by providing the hires with information about company policies, job descriptions, benefits and expectations.
• Assist in the recruitment cycle including shortlisting candidates, interviews, selection, induction and onboarding.
• Create job descriptions for all positions and departments, and refine the process of manpower planning and forecasting.
• Manage employee relations, address employee grievances and prepare employment contracts as per the standard UAE labour laws.
• Initiated the integration of SAP HRM into the company and arranged training for other employees on the same.
• Research compensation trends in the industry and assist the Accounts department in generating monthly payroll reports.
• Observe and identify areas of improvement to incorporate corrective measures as per the company policies.
• Develop and implement performance management, appraisal program, job rotation and internal mobility initiatives.
• Develop strong relationships with cross-functional teams, providing the necessary support that upholds teamwork.
• Provides Training and Development programs for new joiners in the department.
• Supervise manpower quota provision along with the PRO and issue documents for visa processing and renewals.
• Handling the passport, emirates ID, Insurance and other related documentation/records for all the employees.
• Forefront change management through a systematic approach to implementing strategies for effecting change, controlling change and helping employees to adapt to change.
• Ensure up-to-date documentation of policies, procedures, forms and guidebooks for effective enrolment and termination of employees in the different benefit plans.
• Guide the management with timely metrics of plan performance as a measurement of success on an ongoing basis.
• Provided a full range of duties and tasks for the owner including handling correspondence, coordinating tasks, making travel arrangements and assisting with important documentation.
• Organized and prepared complex travel itineraries, and managed reminders for internal/external meetings, appointments, special events and visitors.
• Responsible for the preparation of personal and business documents, confidential filing and maintaining the calendar.
• Delivered prompt actions for drafting the majority of written correspondence and communication.
• Recorded office expenditure and budget management and maintained a systematic filing system.
• Retained all corporate documents including contracts and board meetings minutes, and ensured that record custody and filing and retrieval systems are followed.
• Coordinated business and team events, securing the venue, managing event flow, breakdown of events/meetings, payments and follow through.
• Worked closely with high-level management to help them manage their workload and ensure that their work is coordinated and managed systematically.
• Managed the calendar and scheduled appointments, prepared expense reports, provided administrative support, coordinated tasks and assisted with official communication.
• Managed inventory, training, supervising staff and implemented office procedures that streamline work and save costs.
• Possess strong multi-tasking skills, with the ability to simultaneously manage several projects and schedules.
• Responsible for the inventory of office supplies, maintaining and arranging reordering schedules.
• Maintained customer and employee files, payment receipts, maintenance logs, etc.
• Received and reviewed incoming and outgoing correspondence, documents, directives, messages, orders, etc.
• Responsible for the travel arrangements, accommodation and UAE residence visa for new and existing employees.
• Liaisoned with the PRO for verifying all documentations related to employment visa and Emirates ID issuance.
• Prepared reports, presentations and documents through research and gathered the information for decision-making.
• Coordinated meetings, events and conferences, including making reservations and coordinating with attendees.
• Assisted in the preparation of contracts and other legal documents in collaboration with other departments.
• Maintained confidentiality and discretion when dealing with sensitive information.
• Acted as a liaison between the executives and other employees, clients and stakeholders.
• Fulfilled responsibilities that included managing an active calendar of appointments, expense reports and correspondences, and arranging complex and detailed travel plans, itineraries and agendas.
• Assisted managers in preparing for sales meetings, customer appointments and principal meetings, budgeted and developed spreadsheets.
• Acted as the point of contact between the executives and internal and external colleagues/clients.
• In charge of correspondences, screened phone calls, made travel itineraries, managed executive expense filing, penned meeting minutes and managed filing systems, among other duties.
• Worked on sales planners, client tracking systems and yearly marketing programs, effectively growing business while increasing profit.
• Interacted with customers to understand their requirements by presenting and demonstrating the features of the products or services to customers.
• Negotiated and closed sales deal with customers to meet or exceed sales targets.
• Maintained customer relationships by following up with them regularly and addressing their needs and concerns.
• Kept up-to-date with product knowledge and industry trends to provide customers with accurate and timely information.
• Reported the sales activities and results to management on a regular basis.
• Acted as the primary point of contact for clients, visitors and employees in the organization.
• Greeted visitors and clients in a professional and friendly manner.
• Scheduled appointments and meetings for staff members as per their requirements.
• Answered and directed phone calls to the appropriate departments, responded to emails and mails promptly and managed incoming and outgoing packages.
• Maintained and organized all the documents in a systematic filing arrangement.