Dalia Zahlan, Business Operations Analyst / Risk & Quality Specialist

Dalia Zahlan

Business Operations Analyst / Risk & Quality Specialist

PwC

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, Finance
Expérience
9 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 1 Mois

Business Operations Analyst / Risk & Quality Specialist à PwC
  • Liban
  • Je travaille ici depuis juillet 2016

Support Business Operations Manager with quantitative and qualitative analysis
• Support Business Operations Manager with financial analysis
•Create and manage extensive excel sheets
•Assist the ME independence team with the business relationship clearances
•Prepare and submit draft independence assessments to the project team
•Drive R&Q improvement initiatives to make the process more efficient

Bank Teller à Byblos Bank
  • Liban
  • avril 2016 à juillet 2016

•Process deposits, withdrawals and other banking transactions for a high volume of customers
•Introduce new members to the banking platform and assist them with balance transfers
•Receive mortgage, loan, or public utility bill payments and verify payment dates and amounts due
•Balance currency, coin, and checks in cash drawers at ends of shift, and calculate daily transactions

Trainee à Lebanon & Gulf Bank
  • Liban
  • octobre 2015 à décembre 2015

at the treasury and capital market department
•Manage and balance the daily cash flow and liquidity of funds within the bank
•Observe how the department handles the bank's investments in securities, foreign exchange and cash instruments

Trainee à Banque du Liban
  • Liban
  • août 2015 à septembre 2015

Follow lectures on the history of the Lebanese Banking and Financial sectors, with an overview on the main structures and regulations of BDL
•Learn about the different functions of the Central Bank, various departments and their specific roles

Trainee à Arab Finance Corporation
  • Liban
  • mai 2015 à juillet 2015

Handle customer orders and execute trading
•Monitor daily financial news
•Work on different trading platforms
•Submit technical analysis to the customers

Trainee à Bank Audi
  • Liban
  • juin 2014 à août 2014

Enhance team work abilities and communication skills
•Handle financial transactions (cheques, cash deposit and withdrawal)
•Learn about eligibility of cheques, Bancassurance and Audi services
CERTIFICATE_____________________________________________________________________
•CFA certificate in progress

EXTRACURRICULAR_____________________________________________________________________
•Volunteer at Saint Jude Cancer center
•AUB 2014 commencement ceremony: Accompanied graduating students during rehearsals and ceremony
•AUB guide for students
•AUB outdoors: worked with the marketing and safety team.
•Member in the handball team in AUB

Éducation

Baccalauréat, Finance
  • à American University of Beiru
  • mai 2012
Etudes secondaires ou équivalent, Finance
  • à American University of Beiru
  • mai 2012

Specialties & Skills

BALANCE
BANKING
BUSINESS OPERATIONS
CASH FLOW
COMMUNICATION SKILLS
FINANCIAL
FINANCIAL ANALYSIS
FOREIGN EXCHANGE
INVESTMENTS

Langues

Arabe
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Anglais
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Français
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