Dalia Deeb, ATM/KNET Reconciliation Officer

Dalia Deeb

ATM/KNET Reconciliation Officer

National Bank of Kuwait

Lieu
Koweït - As Salimiyah
Éducation
Baccalauréat, Business Marketing
Expérience
10 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 10 Mois

ATM/KNET Reconciliation Officer à National Bank of Kuwait
  • Koweït - Al Koweït
  • avril 2015 à mai 2018

.Manage payroll account reconciliation
.Research and prepare recommendation to clear pending Items
.Assist in transaction matching between Treasury modules and bank statements for bank accounts
.Making Decisions and Solving Problems
.Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money
.Documenting/Recording Information

Central Processing Senior Clerk à Natioal Bank of Kuwait
  • Koweït - Al Koweït
  • avril 2012 à avril 2015

.Increase efficiency & reduce delivery timings; automation of processes to ensure accuracy and speed
.Review of operational procedures in order to ease the workflow, achieve better customer service & enhance productivity
.Ensure proper management of standing orders from customers
. Manage cheque returns
.Put in place a Centralized Account Opening unit for all branches

Sales Officer à National Bank Of Kuwait
  • Koweït - Al Koweït
  • août 2007 à avril 2012

.Administer and ensure compliance to all sale objectives.
.Manage selling of various products in professional manner.
.Coordinate with customers and provide various company plans and services and detail quote for all required information
.Maintain and update knowledge on all company products and service
.Manage various documents for all sales sources efficiently
.organising sales visits
.Attending exhibitions, conferences and meetings
.Negotiating contracts and packages
.Aiming to achieve monthly or annual targets

Éducation

Baccalauréat, Business Marketing
  • à Arab Open Univeristy
  • décembre 2017

Doubly accredited, both by the local and the UK's Open University

Etudes secondaires ou équivalent, High School
  • à Fajer Al-Sabah School
  • août 2002

NA

Specialties & Skills

Creativity
Time Management
Teamwork
Communications
Outlook
share point
Internet Friendly

Langues

Anglais
Expert
Arabe
Langue Maternelle

Formation et Diplômes

Managing stress at the workplace (Certificat)
Date de la formation:
November 2015
Customer satisfaction skills (Certificat)
Date de la formation:
April 2012
Negotiation skills course (Formation)
Institut de formation:
NBK
Date de la formation:
February 2010
Combating Money laundering and financing terrorism (Certificat)
Date de la formation:
January 2010
NBK customer experience (Certificat)
Date de la formation:
May 2011
Stress management (Certificat)
Date de la formation:
May 2010
Basic selling skills course (Certificat)
Date de la formation:
January 2008
Sharepoint 2013 (Formation)
Institut de formation:
Professional Advancement & Continuing Education ( GUST )
Communication Skills Training (Formation)
Institut de formation:
NBK
Problem Solving (Formation)
Institut de formation:
NBK
Emotional Intelligence (Formation)
Institut de formation:
NBK
Anger Management (Formation)
Institut de formation:
NBK
Time Management (Formation)
Institut de formation:
NBK
Business Process Moudeling (Formation)
Institut de formation:
IBS

Loisirs

  • Solving puzzles, Travelling