dalila ibrahmia, Beauty consultant

dalila ibrahmia

Beauty consultant

al tayer group

Lieu
Tunisie - Sfax
Éducation
Etudes secondaires ou équivalent, high school
Expérience
12 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 5 Mois

Beauty consultant à al tayer group
  • Émirats Arabes Unis
  • Je travaille ici depuis octobre 2015

 Provide 100% customer service.
 Present our product to the customer
 Arrange stock room for newly arrived stocks.
 Attend to walk- in customer needs by assisting them with selection and purchase of the store's merchandise.
 Monitors sales for the day with the determination to reach established quota.
 Counter check the selling price and unit cost of each items of stock.
 Maintains the security of merchandise, cleanliness of the area and the items displayed in the selling area.
 Have a good customer relations and sales performance. Product knowledge and maintains selling techniques.
 Answering questions and resolving problems and service issues for existing customer
Provides smile to the customer always

call center customer service à hilton hotel
  • Émirats Arabes Unis - Abu Dhabi
  • octobre 2013 à septembre 2015

 Provide 100% customer service.
 Present our product to the customer
 Arrange stock room for newly arrived stocks.
 Attend to walk- in customer needs by assisting them with selection and purchase of the store's merchandise.
 Monitors sales for the day with the determination to reach established quota.
 Counter check the selling price and unit cost of each items of stock.
 Maintains the security of merchandise, cleanliness of the area and the items displayed in the selling area.
 Have a good customer relations and sales performance. Product knowledge and maintains selling techniques.
 Answering questions and resolving problems and service issues for existing customer
Provides smile to the customer always

customer service à yazaki group
  • Tunisie
  • juin 2010 à mars 2012

 Answer phones and operate a switchboard. Route calls to specific people
 Answer inquiries about company.
 Greet visitors warmly and make sure they are comfortable.
 Call persons waiting for visitor and book them a room to meet in.
 Schedule meetings and conference rooms.
 Coordinate mail flow in and out of office.
 Coordinate office activities.
 Handle phone calls from people calling in sick.
 Arrange appointments.
 Cash out people when necessary.
 Give visitors badges and direct them to where they can sign in.
 Collect and distribute parcels and other mail.
 Perform basic bookkeeping, filing, and clerical duties.
 Update appointment calendars.
 Schedule follow-up appointment

Éducation

Etudes secondaires ou équivalent, high school
  • à emtiaz high school
  • juin 2008

Specialties & Skills

Customer Relations
Customer Service
Sales skills
customer service
sales skills
customer relationship
communication skills

Langues

Arabe
Langue Maternelle
Anglais
Expert
Français
Langue Maternelle

Formation et Diplômes

employee of the month (Certificat)
Date de la formation:
February 2014
Valide jusqu'à:
January 9999
customer care (Formation)
Institut de formation:
junaid perfums
Date de la formation:
January 2014
Durée:
8 heures
communication skills (Formation)
Institut de formation:
al tayer group
Date de la formation:
February 2016
Durée:
16 heures

Loisirs

  • travel
    i like traveling to discover and learn from others cultures