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Damalie Daphine Namazzi

HOUSEKEEPING ORDER TAKER/ ROOM ATTENDANT·Hilton Kuwait Resor

Kuwait

Bachelor's degree, Bachelor's Degree in Social Work and Social Administration

Work experience

Total years of experience: 3 years, 4 months

HOUSEKEEPING ORDER TAKER/ ROOM ATTENDANT

March 2023 - Present

Hilton Kuwait Resor

Kuwait

March 2023 - Present

POSITION : HOUSEKEEPING ORDER TAKER/ ROOM ATTENDANT PERIOD : MAR 2023 TO PRESENT.
• Handle guest requests courteously and promptly throughout the day.
• Coordinate with housekeeping staff to fulfill guest requests and maintain room standards.
• Keep accurate records of guest requests and housekeeping activities.
• Monitor inventory levels and coordinate with suppliers to replenish stock.
• Handle guest complaints and follow up to ensure satisfaction.
• Ensure timely and efficient delivery of housekeeping services to guest rooms.
• Maintain communication with the front desk and other departments to ensure seamless guest experiences.
• Adhere to the hotel's fire, hygiene, health, and safety policies.

Company industry:: Hospitality & Accomodation
Job role:: Accounting and Auditing

Education

Uganda Advanced Certificate of Education

December 2011