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Dana AbdelJawad, Marketing/Social Media Specialist

Dana AbdelJawad

Marketing/Social Media Specialist·tebcan.com

Jordan

Bachelor's degree, Business Economics

Work experience

Total years of experience: 10 years, 5 months

Marketing/Social Media Specialist

September 2018 - Present

tebcan.com

Amman, Jordan

September 2018 - Present

- Managing tebcan’s digital presence on social media platforms (Facebook, Twitter, LinkedIn, Snapchat & Instagram.)
- Overseeing social media monthly calendars, planning content and artwork.
- Supervising Junior community managers, and contact centre agent’s responses on Social Media.
- Assisting the marketing team in setting - plans, guidelines, company profile, video ads, offerings, brand book & brand
persona.
- Assisting the business development and sales team to enhance and deliver tebcan’s offerings.
- Training call centre agents to handle client’s inquiries and increase customer service.
- Working closely with technical and SEO teams to balance the paid and organic traffic.

Company industry:
Other Healthcare Services
Job role:
Marketing and PR

Community Manager

August 2017 - August 2018

Jeeran

Amman, Jordan

August 2017 - August 2018

- Event planning: Conceptualized, negotiated, planned and executed cool, fun and buzz-worthy events.
- Marketing outreach: Connected with the right local organizations, bartered weekly newsletter sponsorships for promotion of Jeeran.
- Writing: Wrote locally compelling newsletters and blogs and inspired reviews daily, as well as persuasive pitches to venue owners and marketing partners.
- Developed, implemented and managed Jeeran’s social media strategies.
- Worked with copywriters and designers to ensure content guidelines are implemented.
- Created content and coordinated design, production and delivery of marketing collateral and web content.
- Project Management: planning, budgeting, pricing projects, overseeing and documenting multiple projects along with
the business development and financial teams.
- Defined and updated most important social media KPIs on monthly basis.
- Wrote, recorded and produced voice over video content, promotional videos and blog, resulting in audience
engagement increase by over 30%.

Company industry:
Other Business Support Services
Job role:
Marketing and PR

Researcher

January 2017 - July 2017

DNA

Amman, Jordan

January 2017 - July 2017

- Collected data on consumers, competitors and market placings and consolidate information into actionable items, reports
and presentations.
- Compiled and analyzed statistical data.
- Performed valid and reliable market research SWOT analysis.
- Interpreted data, formulated reports and delivered recommendations.
- Provided competitive analysis on various companies’ market offerings, market trends, pricing/business models, sales and
methods of operation.

Company industry:
Business Support Services
Job role:
Research and Development

HR/Adminitrative Assistant

January 2016 - December 2016

Al Wifaq for Heavy Equipment

Amman, Jordan

January 2016 - December 2016

Organized and scheduled appointments, planned meetings and took detailed minutes.
- Wrote and distributed email, correspondence memos, letters, faxes and forms.
- Assisted in the preparation of regularly scheduled reports.
- Developed and maintained a filing system.
- Updated and maintain office policies and procedures.
- Acted as the point of contact for internal and external clients.
- Liaised with executive and senior administrative assistants to handle requests and queries from senior managers.
- Arranged meetings/interviews on behalf of the Director of HR/Manager and prepare necessary papers prior to the
Interviews/meetings..
- Prepared and updated vacant positions list and hiring process accordingly.
- Recorded applications submitted to the department, prepared applications for short-listing, assisted in organization of
interviews and contacted candidates regarding the outcome of their application where appropriate.

Company industry:
Construction & Building
Job role:
Human Resources and Recruitment

Education

University of Jordan

January 2017

January 2017

Bachelor's degree, Business Economics

Jordan

Skills

Administration
Expert
Administration
Expert
Human Resources
Expert
Human Resources
Expert
Event Management
Expert
Event Management
Expert
Public Relations
Expert
Public Relations
Expert
Communications
Expert
Communications
Expert
Leadership
Expert
Leadership
Expert
Research
Expert
Research
Expert
Project Management
Intermediate
Project Management
Intermediate
Time Management
Expert
Time Management
Expert
Team Work
Expert
Team Work
Expert
Communication
Expert
Communication
Expert
Administration
Expert
Administration
Expert
Human Resources
Expert
Human Resources
Expert
Event Management
Expert
Event Management
Expert
Public Relations
Expert
Public Relations
Expert
Communications
Expert
Communications
Expert

Languages

Arabic
Native Speaker
English
Native Speaker
French
Beginner

Hobbies

  • Creative writing
  • Painting
  • Playing musical instruments