Dana Al Jdi

Coordinated two concurrent business and marketing projects from initial planning through
delivery, managing timelines, stakeholder communication, and project follow-up.
Coordinated day-to-day sales team activities, ensuring alignment between sales priorities,
project timelines, and commercial objectives.
Provided operational and administrative support to management, including scheduling, meeting
preparation, correspondence, documentation, reporting, and presentation development.
Conducted market and competitor research to identify prospective clients, commercial
opportunities, and market-entry considerations.
Supported B2B business development through lead generation, prospect research, and client
outreach across international markets.
Served as a key point of contact for international clients, business partners, and external
stakeholders, ensuring clear communication and consistent follow-through.
Contributed to Go-to-Market initiatives by coordinating activities across sales, marketing,
management, and external partners.

Created user-generated and branded content to support marketing, digital visibility, and
product communication.
Produced short-form video and visual content aligned with brand tone, messaging, and
target audience.
Supported content planning, basic scripting, and editing for business and marketing use
Used AI tools to support content creation, research, structuring, and efficiency in digital
workflows.

Led the end-to-end Swedish market entry of Gold Nutrition, a Portuguese sports nutrition
brand, from strategy and localization through launch and execution.
Served as the primary liaison between the Swedish team and the companys headquarters in
Portugal, managing communication, translations, coordination, and follow-up.
Secured product placement with major Swedish retailers and pharmacies, including ICA.
Built and launched the Swedish e-commerce website, including product pages, localized
content, and product information.
Supported B2B sales, retailer outreach, and commercial negotiations, contributing directly to
new partnerships.
Represented the brand at industry events, retailer meetings, and promotional activations.

Created branded and user-generated content for social media, e-commerce, digital campaigns,
and product communication.
Developed Meta and TikTok content and wrote SEO-focused website and product copy to
support digital visibility and brand growth.
Used AI tools to streamline content creation, research, ideation, and marketing workflows.
E-commerce & Website Development
Built and managed an e-commerce store, including product setup, pricing, website content, and
logistics.
Managed suppliers, orders, and customer communication.

Conducted passenger and baggage security checks in accordance with national regulations.
Maintained safety, service quality, and professionalism in a high-pressure environment.
Collaborated closely with airport operations and security teams.

Handled a high volume of customer inquiries related to mobile and broadband services.
Supported order management, issue resolution, and service-related requests.
Developed strong communication and problem-solving skills in a performance-driven
environment.

Built and managed an e-commerce website, including product setup, content, pricing, and
site structure.
Handled supplier sourcing, logistics coordination, customer communication, and order
management.
Created product descriptions and supported basic website content and digital presentation.
Gained hands-on experience in end-to-end business operations and online sales processes.

Handled 60+ daily customer inquiries related to mobile and broadband services at one of
Swedens largest telecommunications companies.
Consistently met performance targets in a fast-paced, KPI-driven customer service
environment.
Resolved billing disputes, account issues, and service-related inquiries through clear
communication and effective problem-solving.