Dana aleish, customer relation executive

Dana aleish

customer relation executive

design master

Location
Kuwait - Hawali
Education
Diploma, ادارة اعمال
Experience
12 years, 6 Months

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Work Experience

Total years of experience :12 years, 6 Months

customer relation executive at design master
  • Kuwait
  • My current job since April 2014

customer relation executive
creating new generated and incoming appoinmnet over the phone for markting executive
attend some meeting with client to crate new leads
translatiin some application and website to arabice
attend medical conferences (organizer)
respect onlone question request
calling and sebding email to companies
coordinate with designers

  • My current job since April 2014

Design Master is a premier visual communication service company based in Kuwait.

Customer Relation
  • My current job since April 2014

Creating new generated and incoming appointment over the phone for
marketing executive.
* Attend some meeting with client to create new leads.
* Translation some application and web sites to Arabic
* Attend medical conferences (organizer).
* Respect online question request.
* Calling and sending email to companies.
* Coordinate with designers
Qualifications &

Customer Relation Executive at design master
  • Kuwait
  • My current job since April 2014

Design Master is a premier visual communication service company based in Kuwait.
Customer Relation Executive April 2014 - till present
• Creating new generated and incoming appointment over the phone for marketing executive.
• Attend some meeting with client to create new leads.
• Translation some application and web sites to Arabic
• Attend medical conferences (organizer).
• Respect online question request.
• Calling and sending email to companies.
• Coordinate with designers

ambassador
  • April 2009 to November 2009
sales Agent
  • November 2008 to March 2009

Create reports and roster for staff
* Attend to customers incoming calls
* Strong sales skill.
* Attend to customers complaints and get the problems resolved
* Train the new employees.
* Help tele sales agent to give them solutions for their questions and issues
* Coordinate with HR Department.
3
On-Offices Architecture Engineering Consultant, Kuwait
One of the Major engineering consultants in Kuwait

Service Providers at Fast Telecommunication
  • Kuwait
  • April 2009 to March 2009

One of the major Internet

Secretary
  • August 2008 to October 2008

Conduct all office daily work
* Operate all office equipments like pc computer and printer, fax machine
* Communicate with clients and co-workers (phone calls, faxes, mail, etc)
* Encoding data in (Word - Excel - Spatial System)
* Letters writing
* Maintain project files according to company policy
* Answering telephone for all incoming and inter office calls in courteous and
professional manner.
Hassan’s Optician Company, Hearing Aid department, Kuwait
Kuwait’s biggest optician and hearing aid agent and

Promoter
  • January 2007 to January 2008

I worked as a promoter for different companies, while I was studying and getting

Education

Diploma, ادارة اعمال
  • at معهد دراسات عليا
  • April 2009
Bachelor's degree,
  • at High Studies Institute High School

in

Specialties & Skills

CUSTOMER RELATIONS
CUSTOMER SUPPORT
LETTERS
MICROSOFT EXCEL
MICROSOFT MAIL
MICROSOFT OFFICE
MICROSOFT WORD

Languages

Arabic
Expert
English
Expert