Dana Alshaheen, Human Capital senior Manager

Dana Alshaheen

Human Capital senior Manager

Seazen group

Location
Kuwait - Hawali
Education
Diploma, Administration And Business Administration
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Human Capital senior Manager at Seazen group
  • Kuwait - Al Kuwait
  • My current job since August 2020
HR at Taiba Hospital
  • Kuwait
  • June 2018 to October 2018

Taiba Hospital was established in 2002 to be the only private healthcare provider in Kuwait specialized in one-day surgeries. In 2006, Taiba acquired
a license to operate as a full-fledged hospital, becoming the first private hospital in Mubarak Al-Kabeer Governorate.
As the HR Operations Senior Manager at Taiba Hospital, I am responsible for delivering all Aspects of operations including and not limited to
Government Relations, Payroll Learning & Development and Employee Relations.
Key Accountabilities:
• Spearheading the development and implementation of HR policies, procedures and techniques.
• Planning, implementing and managing successful In-house LOYAC internship programs.
• Managing Compensation and Benefits.
• Managing and Heading Investigations.
• Ensuring efficient and accurate Government relations processes are used to ensure quality meets business targets.
• Preparing and Conducting HR Education Sessions
• Overlooking the Learning And Development Centre and accreditations
• Managing a team of 14.
Key Achievements:
• Managing & supporting Taiba Hospital employee crisis during COVID-19 Pandemic in total lockdown conditions
• Moving the department away from a manual system (Archiving/Attendance/Appraisals)
• Successfully managing and reaccrediting the Learning & Development Centre.
• Revamping/creating new policies and procedure
• Building a Learning & Development, Payroll team, and Employee Relations and implementing best practices.
• Assisting in the development of a new performance appraisal system
• Building a solid network in MOH and Other Government Entities.
• Cost saving and Managing

HR & Admin Manager at FASTELCO
  • February 2012 to June 2016

Starting in 2001, FASTtelco has succeeded to assume the leading position in the Kuwaiti Telecommunication market. Our state of the art
infrastructure and continuous dedication to providing innovative communication solutions to both the consumer and corporate markets, granted us
the confidence, knowledge and the ability to continue serving our invaluable customers and consider further expansion beyond the local borders.
Key Accountabilities:
• Ensure that HR policies, systems, processes and procedures are implemented to ensure the consistent and systematic application of ‘best
practices’ are in compliance with Kuwait Labour Law.
• Prepare the budget related to HR Department, Manpower planning and recruitment, training & development monitor and control expenditure
against approved budget
• Direct the Manpower plan development in line with the business direction and the organizational requirements.
• Liaise with external - national and international - agencies and offices to ensure allocation of the necessary talents in FASTtelco.
• Overlook the Admin policies and procedures to better serve the company
• Design, implement and manage the company’s job description & Organization Structure
• Team performance management
• Coaching and training hiring managers regarding selection techniques
• Developing and maintaining successful business relationships with external suppliers and agencies
• Ensure accurate tracking of internal talent to support internal growth and development

HR & Admin Manager at Mashreqbank UAE
  • June 2009 to January 2011

Enrolled the bank in PIFSS, MRP, CCS, and other government bodies
• Premises Control and maintenance
• Employee Engagement Planning and implementation
• Grievances and Investigations
• Create and evaluate Job Descriptions
• Managed the full recruitment process - screening candidates, administering psychometric testing, feeding back to candidates, and facilitating
Assessment Centres, Master classes & Workshops with key stakeholders.
• Designing and facilitating internal Development days to support Talent Planning.
• Owned and implemented a meaningful on-boarding process to enhance the Mashreqbank employer brand and candidate experience.
• Delivered significant changes to the Work Experience programme, creating application forms, guidelines, and handbooks, and successfully
converting placements to permanent members of staff.
• Gaining recognition from the senior stake holders within Mashreqbank Kuwait and the GCC teams.
• Delivering a F&F Specific interviewing training course for line

HR Generalist at Wataniya Telecom
  • United Arab Emirates
  • November 2005 to May 2009

Selecting and interviewing candidates full time & Part-time
• Promotion evaluation & internal Transfers
• Performance Management and focus groups
• Worked on the creation of Competencies Dictionary which was then introduced to the board and implemented
• Handling Top management Contracts and travel
• Create & Evaluate Job Descriptions
• Handled Surveys & Bench Marking Mercer & Hay
• Grievances and Investigations
• Building and maintaining effective networks with colleagues both in the immediate team and within the wider business. This involved sharing
best practices and collaborating with peers to ensure the consistency of information and developing systems knowledge.
• Supporting the

HR Coordinator at Kuwait National Laboratories
  • Kuwait
  • October 2002 to November 2005

Key Accountabilities:
• Managed an Office support desk providing administrative Assistance.
• Corresponding with international suppliers.
• Preparing monthly staff payrolls.
• Maintaining employee personal files.
• Recruiting and interviewing new staff.
• Maintaining and updating the candidate database as well as business development calls and client visits.
• Interviews.

Education

Diploma, Administration And Business Administration
  • at Kuwait University
  • January 2000

Specialties & Skills

RECRUITING
CONTRACT MANAGEMENT
GOVERNMENT
NETWORKING
PERFORMANCE MANAGEMENT
ADMINISTRATION
BENEFITS ADMINISTRATION
BUDGETING
BUSINESS DEVELOPMENT