دانا باشا

• Gathering necessary Information (Company Profile, Financial Statements, Projects Undertaken by Company, Borrowings with other Banks, etc.) to assess the ability of a Client to undertake Banking Facilities.
• Evaluating the Financial Status of a Client by generating ratios through computer programs and interpreting financial information.
• Evaluating Client’s Profile and facilities requested to assess the degree of risk involved and recommending plans of repayment besides determining securities needed against facilities required.
• Conferring with credit associations and references to exchange credit information on clients.
• Preparing necessary applications and Security Documents such as Personal Guarantees, Credit Facility Request, Facility Agreements, Irrevocable Undertakings, Contract of Assignment & Notice of Assignments, and Mortgage Insurances, etc.
• Controlling Client’s credit exposure and assuring payments are done on time.
• Trying to solve Client’s disputes and concerns.
• Keeping knowledge of key issues up-to-date (for example legal, market risk and compliance issues).
• Authorized Signatory.

• Supervising operation staff as well as promoting teamwork and friendly environment that provides motivation and enhances employee’s productivity and efficiency.
• Monitoring teller’s performance relative to losses, differences, and referrals.
• Reviewing daily reports and approving transactions plus coordinating and assuring smooth workflow of daily operations being in compliance with all Banking policies and procedures.
• Providing high quality and friendly customer service and resolving inquiries/complaints in a positive and professional manner.
• Having unlimited authorization to perform all Banking Transactions.
• Authorized Signatory.

• Advising Bank’s Customers about terms and conditions applied to each type Letter of Guarantee to meet contractual obligations and Verifying completeness of requested information and documents to complete Guarantee issuance.
• Issuing, Processing, Recording, and Assigning consecutive numbers for New Letter of Guarantees.
• Renewing, Cancelling, and Amending Letters of Guarantees and System Posting.
• Maintaining an updated daily record summarizing details of transactions involving issuance, cancellation, renewal, payments received, and commission and fees collected.
• Calculating and collecting necessary commissions and fees.

• Performing teller transactions in the areas of checking and savings deposits, withdrawals, and cheques in addition to other daily transactions such as clearing checks, external and internal transfers, and Data entry.
• Accounting for balancing and being up-to-date with current bank products in order to assist customer enquiries.
• Handling of routine back-office functions such as documentation, telephone answering, cheque dealing, regular payments, and requests for services.
• Personal and Organizational Account Opening.

• Selling products by guiding customers to make good decisions and creating satisfaction by influencing their buying decisions through convincing and persuasiveness.
• Developing current customer relationships and boosting future sales.
• Issuing quotations, customer orders, Invoicing, and cash transactions.
• Providing assistance to customers by handling customers complains and answering customer’s queries.
• Organizing and storing paperwork, documents, and computer-based information.