دانا بدر

Responsible for prospecting for new clients to generate new business and expand the organization's customer base.
Conducted a detailed requirements analysis to tailor a program to suit a client's individual needs.
Proficient in selling insurance policies over the phone and in house.
Consistently developing relationships with customers' to improve sales.

Managed 10 agents to ensure they properly handled client requests and fulfilled their duties as expected
Handled customer service issues, including unhappy clients, missed flights, overbooked hotels, mistakes in the itinerary, and other last-minute problems