دانا بركات

Customer service officer في SEDCO

• الأردن - عمان
• أشغل هذه الوظيفة منذ مايو 2011

• Act as the first point for resolving partner /end user issues and escalate any unresolved issues as needed.
• Develop and maintain a streamlined internal helpdesk system / procedure for reporting IT issues using CRM system.
• Supporting customers if they are facing any problem with any of our product from the technical side.