دانة حمصي

With 17 years of UAE experience in the Stock Market and Real Estate, I've gained
valuable expertise and confidence. Eager for new challenges, I continually pursue
education and skill enhancement to seize emerging opportunities.

To manage the tenant checkout process from submission of clearness to receiving deposit refund and renewing tenancy contract.
• Responsible for vacating units and receive keys and clearance and car parking- remote controls if applicable with coordinate with the new lease department to re- rent the apartment.
• Issue tenants move out letter NOC and make sure that the tenant will hand over the premises.
• Confirm with tenant whether any penalties apply for late notice or overstay.
• Update all the information requires for the vacating process, and vacate the unit on Yardi System and Tawtheeq System
• Arrange for contractor and tenant appointment time to visit the property to undertake a joint inspection.
• Once the joint checkout inspection has been make and the report received from the contractor pass the report into the FM department for them to instruct the make ready.
• After the tenant agrees with the damage report, his documents will be pass to the finance to prepare his security deposit Cheque
• Renewing contracts and update all the require information for the tenant in Yardi system and tawtheeq system with receive the payments and print the tenancy contract.
• Issuing monthly reports to senior management.
• I'm doing monthly report for all the units that has been vacated and provided to higher management.

2009-2011 Abu Dhabi Commercial Properties Abu Dhabi, UAE
Lease Administrator

• Perform customer service duties for all clients.
• Prepare new leases and renewals for Property Management Clients
• Receive Calls related to company products and answer queries
• Prepares report on all project - based activities
• Build and maintain client relationships
• Enter new client data and other Property Management data for current customers into computer database
• Receive rental payments and prepare receipts
• Ensure accuracy when finalizing leases
• Develop Programs and tenants relationships by providing excellent customer service.
• Coordinate with all departments (legal, Government, Account, Finance, leasing and Property Management)
• Assist the Property Management with the required reports ( daily, weekly and monthly)
• Using Tawtheeq system to renew contracts and update all the data require

introducing new custmers
opening customer accounts
filling and organizing all customer documents
transfering customers stocks
providing custmers with regular statements
contacting customers on a regular basis to ensure that they are satisfied with the companys services
connector between UAE stock market NFSC
providing accounts statement for all customers
Feeding all data base in the company system